Henry Smith | Page 4
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
191 Reviews
Write a ReviewDealership Experience
13 yrs, 1 mo
Industry Experience
23 yrs, 2 mos
191 Reviews of Henry Smith
January 09, 2018
JOB WELL DONE !!! Henry ALWAYS makes sure i get the BEST experience possible when having my car service at Sands Chevrolet THANK YOU Henry for all you do Henry ALWAYS makes sure i get the BEST experience possible when having my car service at Sands Chevrolet THANK YOU Henry for all you do More
January 04, 2018
service Henry is always so friendly and gets my car in and out very quickly. He explains in great detail any problems or issues with my car. I always get my Henry is always so friendly and gets my car in and out very quickly. He explains in great detail any problems or issues with my car. I always get my car back washed and cleaned. More
January 01, 2018
Great experience and Great customer service. Henry is always extremely helpful to our family and all of our cars. One of the things we love about working with Henry is that he is trustworthy and Henry is always extremely helpful to our family and all of our cars. One of the things we love about working with Henry is that he is trustworthy and doesn’t try to sell us on unnecessary things. We will always come back to Chevy as long as Henry works there! More
December 29, 2017
Great , friendly service We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and f We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and found us to let us know it was ready to go . They even washed our car ! We will be coming back soon for our next vehicle . More
Other Employees Tagged: Jake Friedberg, Jean Jajou, Ken Ashby, Robert Wolf , Bryan Gendrich, Victor Morales
December 29, 2017
Happy ... but Happy with service and service writer. But at times a little slow. Work was done well an all things wrong were communicated well at time of service Happy with service and service writer. But at times a little slow. Work was done well an all things wrong were communicated well at time of service More
December 28, 2017
Henry was awesome and he kept in contact with me Everything went smoothly ! Without pressure he let me know a few more things my car needed! Nice man. And thanks all of yours hard work is very muc Everything went smoothly ! Without pressure he let me know a few more things my car needed! Nice man. And thanks all of yours hard work is very much appreciated More
Other Employees Tagged: Cashier
December 22, 2017
About what I have come to expect I have had nothing but problems since I switched from Midway where I purchased my truck to Sands minutes from my house. This year my truck door was s I have had nothing but problems since I switched from Midway where I purchased my truck to Sands minutes from my house. This year my truck door was scratched, and Sands repaired....but was the an inconvenience I am just like everyone else no time since I work in East Valley. I was going to use a different service center near work but I had no time. Tried Sands again and seemed ok other than the waiting 15 mins just to get my truck for pick up and my tires were rotated but sensors not reset. So now my rear tire pressure readings are really the front tire readings. The location is so convienent but the headaches I go thru with service department only seems to happen at Sands. More
Other Employees Tagged: Robert Wolf
December 22, 2017
Great experience Car was in for major work to be done. Fast professional service. Called when anything came up. I received my car back within a couple days. Everything Car was in for major work to be done. Fast professional service. Called when anything came up. I received my car back within a couple days. Everythingis fixed More
December 21, 2017
Bad customer service As soon as i walked in nobody greeted me or asked if I have been help, Robert was suppose to be helping me out but when I asked for him he said he did As soon as i walked in nobody greeted me or asked if I have been help, Robert was suppose to be helping me out but when I asked for him he said he didn't know anything about me some how i ended up with Henry he didn't take his time explaining anything that was wrong with my truck and I noticed that every other customer was treated way better and they took there time with them I'm not sure if it's just because the was I was dressed. Henry just told "Yours keys are at the front desk with your paper work Im kind of busy right now". The lady at the front desk had to call him multiple times to come attend his customer. I asked a quote for a transmission from Both Robert and Henry and they gave me different prices. Robert said the price was 159.99 minus the 30 dollar coupon he said he could print out for me and Henry said the price was 180 minus the 30 dollars I asked Henry about what Robert said and he tried to change it up They were just playing me trying to make me pay more More
Other Employees Tagged: Robert Wolf
December 13, 2017
Service on my 2010 Chevy Express Conversion Van I received some very attractive service offers in the mail. One was for complete detail at 75% off regular price. The vehicle needed some service so I I received some very attractive service offers in the mail. One was for complete detail at 75% off regular price. The vehicle needed some service so I called Henry. He was excellent! everything was handled very well. Henry kept me informed and the end result was a vehicle that looks almost as good as the day I took delivery. More

