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Hensley Bennett
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6 Reviews
Dealership Experience
3 yrs, 8 mos
Industry Experience
3 yrs, 8 mos
Languages Spoken
English
6 Reviews
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6 Reviews of Hensley Bennett
Verified Customer
Helpful 
May 15, 2023
Thank you for addressing my concerns with my jeep and making the repairs in a timely manner. I appreciate the service manager for personally stepping in to make sure my Jeep’s needs were met. My servic making the repairs in a timely manner. I appreciate the service manager for personally stepping in to make sure my Jeep’s needs were met. My service advisor even enlightened me on a the oil change deal which will save me money in the long term. I’m very happy with the results from Hollywood Jeep thank you More
by Bridgetteholm1
Other Employees Tagged: Linda Gonzalez, Brandon Ortega, Neyma Cuello, Miguel Moreno, Christian Perez , Jena Carr, Sal Guido, Helen Marcusky, Neyma Cuello
May 09, 2023
Technical service was good and professional, bur organization of the work, without appointment was not that good, taking 2 hours and a half for just doing an oil change organization of the work, without appointment was not that good, taking 2 hours and a half for just doing an oil change More
by fabiosmart1@yahoo.es
Other Employees Tagged: Hensley Bennett
April 23, 2023
Happy at the beginning of the sale, but 2 weeks and my new vehicle fail a component and was told to wait 2 weeks just for diagnostic, short handed? That’s too much. So I have to take it to another dealer new vehicle fail a component and was told to wait 2 weeks just for diagnostic, short handed? That’s too much. So I have to take it to another dealer to resolve it. The financial advisor choose the following week a “better ”financial institución that just save me 2 dollars (haven’t seen those savings) but, what convenient, he can add another insurance package to my deal that I declined at the beginning with out waiting on my answer. And now, a week later is to late to reverse it. Convenient, all were electronic signatures. More
by Roberto Garza
Other Employees Tagged: Alan Slakman , Jody Frazier
February 18, 2023
The service department has had our car for over 2. 5 months. They ordered a part that was on back order that kept getting delayed every couple weeks. Today they inform us via text that the part came in 5 months. They ordered a part that was on back order that kept getting delayed every couple weeks. Today they inform us via text that the part came in but they sold our part to someone else. Now they are not sure when they can get another part. Now we can't reach anyone to speak to in the service department to discuss this matter. More
by kevincpf
December 11, 2022
Terrible customer service . . the manager was insulting unprofessional and incompetent I bought a Jeep with a bad battery I came to talk about it and was treated terrible ..when . the manager was insulting unprofessional and incompetent I bought a Jeep with a bad battery I came to talk about it and was treated terrible ..when they need to sell they are so nice .. I actually took a lawyer and taking this to court ! The service department person was rude and told me he is busy .. it was empty they were all just sitting taking .. he acts said he will not look at my car because he doesn’t get payed overtime and to make an appointment when I went to make an appointment with the lady she was in the phone with her son inlaw (I heard the conversation) and asked me to Waite .. More
by ADARBRANGER
Other Employees Tagged: Leslie Gray, Peter Bassuk , Allan Anderson, Jesse Bihl-Lubin, Tony Burba, Roni Dreszer, Louis Edmonson, Jody Frazier, Not sure of the names but there were a few in the office
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