Henson Montas | Page 4

everyone in the service department was extremely kind, considerate, personable-was a great experience! would highly recommend! considerate, personable-was a great experience! would highly recommend! More

by LROBERTS Verified Customer Verified Customer

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Mike was very polite, shared his knowledge about the car’s specs and was quick to ask others if he did not know the answer to a question. car’s specs and was quick to ask others if he did not know the answer to a question. More

by HHYUCE Verified Customer Verified Customer

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From start to finish the whole process was amazing! The whole team was great and Scott is the best at what he does and made us feel like family. 5 stars all the way! The whole team was great and Scott is the best at what he does and made us feel like family. 5 stars all the way! More

by mikemelendez1598 Verified Customer Verified Customer

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I had an excellent experience working with Yure! He sent me a video of the Jeep I was interested in before I even got there. Everything was very smooth, including the financing department.! I will He sent me a video of the Jeep I was interested in before I even got there. Everything was very smooth, including the financing department.! I will definitely be a repeat customer! More

by steelerslife363 Verified Customer Verified Customer

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I searched statewide for a used Tesla Model Y under 50,000 miles that included the prepaid $8,000 Full Self Driving (FSD) license, since Tesla is ending prepaid FSD after February 14. I called Central 50,000 miles that included the prepaid $8,000 Full Self Driving (FSD) license, since Tesla is ending prepaid FSD after February 14. I called Central Florida CDJR on Commodity Dr in Orlando and was twice assured the vehicle “included Full Self Driving” and that there were no dealer add-ons beyond tax, tag, and title. The online listing clearly presented “Full Self-Driving (Supervised)” in the same feature list as permanent, VIN‑tied equipment like AWD, navigation, heated seats, and panoramic roof, with no disclosure that FSD was only a one‑month subscription. A reasonable buyer would understand that as a permanent, included feature, not a short‑term subscription requiring another $8,000 to keep. At the dealership, a second salesperson again confirmed FSD was included, and I was even instructed to activate it during the test drive. At no point—on the phone, in person, or in the ad—was it described as a temporary subscription. When we got to numbers, the price jumped with undisclosed reconditioning, dealer fees, paint protection, and other add‑ons, but after long negotiations I completed the purchase. That night, after a software update and reboot at home, the car showed FSD as a subscription expiring in one month, not a prepaid package. After about five hours with Tesla Support, Tesla confirmed the car was bought at auction and that FSD was subscription‑based, not an $8,000 prepaid license. Because Tesla would not share software details with me before I was the legal owner, I had to rely entirely on the dealership’s advertising and repeated verbal confirmations. When I escalated to the General Manager, I was told I had “wasted their time” and essentially dared to pursue legal action, rather than anyone reviewing the ad, our conversations, or offering a solution. In my view, how leadership handles a documented discrepancy defines a business, and this response made it clear this was not treated as an honest misunderstanding. I provided Suncoast Credit Union with the ad, texts, and documentation; their loan department independently reviewed everything, froze funding over the $8,000 FSD discrepancy, and even tried to arrange vehicle pickup from my home, though the dealership forced me to drive it back to Orlando. The way this documented issue was handled—especially by management—ultimately defined my experience with this dealership. More

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Yuri was excellent! I requested some information from him on a 2026 Jeep. He sent me back a great video with some details and promotions. I told him what I was looking f I requested some information from him on a 2026 Jeep. He sent me back a great video with some details and promotions. I told him what I was looking for as far as payment wise. He got back to me about 30 minutes later and told me we had a deal. I bought the Jeep the same day! The manager, I spoke to when I got to the dealership was very nice and informative. And the Finance guy was really personable and took time to explain things to me. It was an excellent experience, and I will definitely be a customer again! More

by steelerslife363 Verified Customer Verified Customer

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Scott provided wonderful customer service from our first interaction til he wished me a good night. interaction til he wished me a good night. More

by Cjcool08 Verified Customer Verified Customer

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Dylan was great! Super excited about my new truck! Definitely would buy here again in the future! Super excited about my new truck! Definitely would buy here again in the future! More

by alex@iconfl.com Verified Customer Verified Customer

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Everything went well and about the cost for the car it should be a bit less should be a bit less More

by luvonico Verified Customer Verified Customer

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This was close to the perfect buying experience. I was shown the truck I was interested in, given the opportunity to think about it and presented pricing and financing that was aligned with what we I was shown the truck I was interested in, given the opportunity to think about it and presented pricing and financing that was aligned with what we were looking for. More

by rdbrlb0127 Verified Customer Verified Customer

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