Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado | Page 9

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
315 Reviews
4.5

315 Reviews

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315 Reviews of Herberto Delgado

January 22, 2024

Dealership Rating
Employee Rating

The dealership was convenient, flexible about drop off time, and communicative. I’ll bring my car here for all future services. More

by THEANGELINOFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Herberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

Dealership Rating
Employee Rating

Good service, transportación, quick, friendly, something else and also that too. I guess that’s it More

by GABRIELANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2024

Volkswagen of Downtown Chicago responded

Gabriel, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

June 19, 2023

Dealership Rating
Employee Rating

It’s always a great experience when I visit this dealership! I went in for a lease or buy out option with Angie. Matt, the GSM at this location and he offered me a GREAT lease option! Everything I c More

by sanchez.marii27
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg , Donnie Avramov, Matt Kutyna

Jun 20, 2023

Volkswagen of Downtown Chicago responded

It's fantastic to hear that Angie, Matt and Donnie provided you with great customer service while assisting you with your new lease! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

June 10, 2023

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I was having issue issues with my car breaks and Mr. Delgado did a great job. More

by Tlacy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Herberto was able to help, and we hope to see you again!

March 07, 2023

Dealership Rating
Employee Rating

Val and Abel were amazing on assisting me with my car. I called Val because I had an issues with my car and he ensured me he was going to correct the issues and he did. My car came out amazing. Abe More

by arialec24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez , Abel Barraza, Vale Barrera, Terrell Barry, Matt Kutyna

Mar 08, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! It's great to hear that Vale and Abel provided you with such excellent customer service. Please let us know if we can be of any more assistance!

March 02, 2023

Dealership Rating
Employee Rating

I have been with VW for many years. My favorite service consultant is Heberto. The manager Val always provide extra service to help me. 👍 More

by dojia53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vale Barrera, Adam Khamsot

Mar 02, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2023

Dealership Rating
Employee Rating

Quick and straightforward service had me back on the road with my issues solved. Communication was great, and all of my options were laid out clearly. My service advisor went the extra mile to dig deeper int More

by TIM.OBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Meza

Mar 02, 2023

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

February 28, 2023

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Employee Rating

Exceptional service from the service manager and all the service staff who worked on my car AAA service in every area!!! More

by STOCK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec

Mar 01, 2023

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

February 25, 2023

Dealership Rating
Employee Rating

Vale the service manager was excellent and was so helpful and Michael he sel s was grest More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou

Feb 27, 2023

Volkswagen of Downtown Chicago responded

Thank you, Debbie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

February 19, 2023

Dealership Rating
Employee Rating

Everyone is so helpful, You guys have a great team ! Keep up the hard work More

by andreaholdbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Jaymi Garcia, Adam Khamsot, Miguel Meza

Feb 19, 2023

Volkswagen of Downtown Chicago responded

Andrea, Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. Herberto, Jaymi, and our team appreciate your business and hope to see you again soon!

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