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Herbie Tran
Herbie Tran at Fort Wayne Nissan

Herbie Tran

Service Advisor

Fort Wayne Nissan

4909 Lima Rd.
Fort Wayne, IN 46808

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57 Reviews
not yet
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57 Reviews

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57 Reviews of Herbie Tran

February 21, 2025

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Service was quick and easy. No pressure to get other work done. Waiting room needs some attention though. More

by marshallc1962
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Recommend Dealer
Yes
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Feb 21, 2025

Fort Wayne Nissan responded

Thank you Marshall for taking the time to let us know about your recent experience here at Fort Wayne Nissan. Thank you for letting us know about our waiting area we are in the process of remodeling and it should be done in the next few months. Is there anyhting specific that you are referring to ? Your business s very important to us. You can call 260-299-5749 with any comments regarding our waiting area.

November 08, 2024

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I just left the Nissan store and they are awesome! The parts department made everything simple and easy. They had the part in stock and got me in and out very quick. More

by Evanbroaden
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Todd, Cody Barney, Ryan Dishong, Adam Wheeler, Lexi Rhymer

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Nov 11, 2024

Fort Wayne Nissan responded

Thank you for visiting our dealership, we are very happy to be able to provide great service. Do not hesitate to let us know if we can hellp with anything else.

October 25, 2024

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This dealership takes great care of me. Parts service and sales are fantastic. We need more dealers like this. More

by awalls20
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Recommend Dealer
Yes

Other Employees Tagged: Dave Schuchman, Jeremy Todd, Lee Walls, Cody Barney, Peyton Housholder, Trey Steensma, David Cornett, Chris Brown, Adam Wheeler

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Oct 29, 2024

Fort Wayne Nissan responded

Thank you for leaving us such a great review and we are so happy to have been able to provide you with great experience. We look forwad to serving you in the future. Have a fantastic day.

October 21, 2024

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I have been servicing my vehicle with Fort Wayne Nissan for 3 years now and each time I have been happy with my service. I particularly work with advisor Herbie but I have worked with the other advisors as More

by minelah
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Workmanship
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Recommend Dealer
Yes
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Oct 29, 2024

Fort Wayne Nissan responded

Thank you for leaving us such a great review and we are so happy to have been able to provide you with great experience. We look forwad to serving you in the future. Have a fantastic day.

March 15, 2023

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Herbie Tran went above and beyond to help me with my vehicle service repair needs !!! More

by WAYAH01
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Recommend Dealer
Yes
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Mar 16, 2023

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Mar 17, 2023

Fort Wayne Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

March 15, 2023

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The dealership was clean. The waiting area was clean with snacks, water and coffee available. More

by MCNULTY_STEVE
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Recommend Dealer
Yes
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Mar 16, 2023

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Steve, please let us know.

Mar 17, 2023

Fort Wayne Nissan responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2023

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Great people and service. I recommend everyone come and experience the service you would love. More

by DONOSBO7
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown

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Mar 04, 2023

Fort Wayne Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

February 22, 2023

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Very friendly staff who explain everything in detail. Candice made sure to provide extra calls and support to make sure I had a great experience. the service staff were all very courteous and knowledgeab More

by LTRAVIS161
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown , Candice was very caring and helpful.

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Feb 22, 2023

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

Feb 24, 2023

Fort Wayne Nissan responded

Ltravis161, we're happy you found our staff to be so supportive during your experience here at Fort Wayne Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

February 21, 2023

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Easy in and out; on time and very accurate on estimation of how long service would take. Herbie was great, explained everything and provided recommendations that were appreciated. More

by melanie_gearhart
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Service Communication
Recommend Dealer
Yes
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Feb 22, 2023

Fort Wayne Nissan responded

Thank you, Melanie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

Feb 24, 2023

Fort Wayne Nissan responded

Melanie_gearhart, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Wayne Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

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Every single person I interacted with kind and nice the advisor was helpful and knowledgeable about everything and explained everything to where I understood everything More

by LONEWOLF6119
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Porter

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Feb 17, 2023

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. Danny, Herbie, and our team appreciate your business and hope to see you again soon!

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