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Herman Teves, Jr.
44 Reviews
44 Reviews
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44 Reviews of Herman Teves, Jr.
March 29, 2026
Major NUMEROUS and BIG PROBLEMS with vehicle that were concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After ha concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After having the car a couple of days I noticed issues with the brakes and a violent vibration when changing gears. I took the car to an independent repair shop and after they assessed the car they stated that all 4 wheels had virtually metal to metal brake pads. All 4 wheels urgently needed brake rotors, brake pads. All engine mounts were degraded and broken causing the violent vibrations and urgently needed replacing also the struts of the car needed replacing. I was advised not to drive the car until these serious issues were fixed. The car is UNSAFE to drive. I would like to know for the record what the Honolulu GMC and Cadillac 90 point check of the vehicle entails. The estimate to fix issues is $4,581.19! We called Honolulu GMC Cadillac 3 times and also reached out via email regarding these problems. No one has returned my call. Contemplating formal complaints. I will never buy another car from there and would advise others to do likewise. More
by SURFERGINGER
Verified CustomerOther Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Jeff Huang, Sean Hamic, Dante Jovenal, Nick Nakama, RYAN GAMBOA , CJ
January 18, 2026
Very busy. Worked well considering it took 3 weeks to get my car parts. Hard to contact by phone Worked well considering it took 3 weeks to get my car parts. Hard to contact by phone More
by LPETE967
Other Employees Tagged: Jeff Huang
October 15, 2025
Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More
by Christopher
Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Jeff Huang, Sean Hamic, Dante Jovenal, Nick Nakama, RYAN GAMBOA
October 06, 2025
Had an awesome experience at GMC Cadillac. The sales team was super helpful and easy to work with which made the entire experience stress-free. Definitely recommend this dealership. The sales team was super helpful and easy to work with which made the entire experience stress-free. Definitely recommend this dealership. More
by ckanaha
Other Employees Tagged: Sean Hamic, RYAN GAMBOA , Moose
September 06, 2025
They take care good waranty and take care good customer service . They give you a free ride if you need a ride home . Mahalo for best service . service . They give you a free ride if you need a ride home . Mahalo for best service . More
by QUANG.MINH862003
Other Employees Tagged: Anthony Seller and Jennnifer Garringer Service Center .
August 08, 2025
I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac get the best customer service and the best quality repairs. Thank you GMC Cadillac More
by mrsagbunag
Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner, Vergie shuttle service
August 01, 2025
Car was there 22 months damaged car was in service 22 months and came back damaged bad months and came back damaged bad More
by Jeff Miller
Other Employees Tagged: Jeff Huang, Dante Jovenal, Nick Nakama , Jenn Turner, Justin Gen Mgr jeremy Cervantes
July 18, 2025
Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More
by MICHAELVANHORN23
Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Theresa Karas, Jenn Turner, Anthony Santiago
June 28, 2025
Manager is a good guy handles customers well and have aloha heart. the workers are friendly and work very hard to satisfy customers. aloha heart. the workers are friendly and work very hard to satisfy customers. More
by FSENETENARI
Other Employees Tagged: Jeff Huang , Eric Cheigh
June 14, 2025
The service center did a fantastic job and worked through all of my concerns even a few I was not aware of. I am usually paranoid when it comes to dealerships but Honolulu GMC did very well by me. I would go all of my concerns even a few I was not aware of. I am usually paranoid when it comes to dealerships but Honolulu GMC did very well by me. I would go back to them without concern for jobs that are out of my expertise. More
by Codycarter880
Other Employees Tagged: Jeff Huang
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