Hesam Ghaffari | Page 2

Quick experience for buying a car. Everyone I dealt with was kind and there was no pressure. Everyone I dealt with was kind and there was no pressure. More

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Alex was great! Very helpful and great to talk to when shopping for a new car Very helpful and great to talk to when shopping for a new car More

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We recently purchased a vehicle from Nissan Elk Grove, and our experience was truly exceptional from start to finish. Buying a car can often feel overwhelming, but the entire process here was smooth, tran and our experience was truly exceptional from start to finish. Buying a car can often feel overwhelming, but the entire process here was smooth, transparent, and genuinely pleasant. A huge part of that outstanding experience was thanks to our sales agent, Khan Ho. From the moment we arrived, Khan made us feel welcomed and valued as customers. He demonstrated an impressive level of professionalism, knowledge, and patience throughout the entire process. He took the time to listen to our needs, answered every question thoroughly, and ensured we fully understood our options without ever making us feel pressured. What stood out the most was Khan’s genuine commitment to customer service. He went above and beyond to make sure we found the right vehicle for our family and that we were comfortable with every step of the purchase. His transparency, honesty, and attention to detail made a significant difference in our experience. Khan’s remarkable service turned what could have been a stressful process into an enjoyable and memorable one. It’s clear that he truly cares about his customers and takes pride in providing top-tier service. We are incredibly grateful for the support and guidance we received from Khan Ho and the team at Nissan Elk Grove. Because of this experience, we will confidently recommend this dealership to our friends and family. If you’re looking for a smooth, professional, and customer-focused car-buying experience, we highly recommend asking for Khan Ho. Thank you again to Nissan Elk Grove and especially to Khan for making our vehicle purchase such a positive experience. More

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Long time ago when I was starting my credit I came to Nissan and said I needed 8k down for a jeep before I even had bad credit. Carlos he looks out for you, years later i thought I couldn't count on this Nissan and said I needed 8k down for a jeep before I even had bad credit. Carlos he looks out for you, years later i thought I couldn't count on this dealership , he knows what he's doing. Just have good xxx tamales de raja ready 🤗 More

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Nissan Elk Grove is superb with their customer service care especially Lee Mahoney. I had a great experience. care especially Lee Mahoney. I had a great experience. More

by Blkswan213 Verified Customer Verified Customer

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Friendly staff and easy to work with. Process was very simple and stress free! Will be buying again from them Process was very simple and stress free! Will be buying again from them More

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Dealership has good service. I was helped quick especially since I made an appointment. Overall great dealership I was helped quick especially since I made an appointment. Overall great dealership More

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Recently purchased a new Nissan Rogue, Gabe was respectful, professional and knowledgeable. He did a great job engaging not just with me but also with the family members I brought along. He created respectful, professional and knowledgeable. He did a great job engaging not just with me but also with the family members I brought along. He created a comfortable, low-pressure environment and took the time to answer our questions as thoroughly as he could. One area that could have been handled better was clarity around the vehicle’s model year. We were initially under the impression the car was a year older, which factored into how we approached price negotiations. However, the vehicle we test drove and ultimately purchased turned out to be the current model year, making negotiations more difficult and confusing than they needed to be (all three of us who went both days had the same mixup). While we are still very happy with the purchase, that misunderstanding kept us from fully enjoying the purchase in the moment. All in all, it was a positive experience, even with the misunderstanding at the end. More

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Elk Grove Nissan is amazing to work with. No pressure sales which I appreciate. Makes me want to send friends and family to purchase their vehicles here. No pressure sales which I appreciate. Makes me want to send friends and family to purchase their vehicles here. More

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Good experience overall with the buying process. It was one of the quicker times I have had when purchasing a new car, in and out without too much delay. It was one of the quicker times I have had when purchasing a new car, in and out without too much delay. More

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