Hesam Ghaffari

I was a returning customer to Nissan of Elk Grove because I previously had a good experience and wanted to come back when my family needed a bigger vehicle. Unfortunately, this time my experience was very di I previously had a good experience and wanted to come back when my family needed a bigger vehicle. Unfortunately, this time my experience was very disappointing. While trying to negotiate a fair price and discuss financing options, we were treated poorly by the finance manager. Instead of feeling like valued returning customers, we were told that we were “wasting his time.” That comment was extremely disrespectful and made us feel like our questions and concerns were not important. Buying a vehicle is a major financial decision, especially when purchasing a family car. Customers deserve patience, respect, and transparency throughout the process. I hope management takes this feedback seriously because the way customers are treated can determine whether they return or recommend the dealership to others. I appreciate the sales staff who assisted us, but the experience with the finance department was enough to make us reconsider doing business here again. More

Report | Print

This is my fourth purchase from e. g Nissan and as always great service. Noah did a fantastic job. g Nissan and as always great service. Noah did a fantastic job. More

Report | Print

Glad I got to work with Carlos. Great customer service. Funny guy. Helped me out with the purchase of my new NISSAN SENTRA SR 2026. In the color I wanted it in the most. I recommend Great customer service. Funny guy. Helped me out with the purchase of my new NISSAN SENTRA SR 2026. In the color I wanted it in the most. I recommend Carlos. Everyone else was also super friendly and helpful when encountering them. Thank you NIssan of Elk Grove. More

Report | Print

we went shopping to find a car for my daughter. She had very specific things she wanted on the car and a set price that she could afford. Caleb was a very helpful helping a card that met all of her She had very specific things she wanted on the car and a set price that she could afford. Caleb was a very helpful helping a card that met all of her requirements. He also found it in blue, which is her favorite color. She was ecstatic!! Definitely recommend Nissan of Elk Grove and Caleb More

Report | Print

Our purchase process was fantastic. Great customer service and they do there best to get you want you want. Flexible with time and just overall very friendly and kind. Lee was the perso Great customer service and they do there best to get you want you want. Flexible with time and just overall very friendly and kind. Lee was the person that helped us and he was Awesome. More

Report | Print

This is my second time leasing from Nissan of Elk Grove. I always have a great experience here; the staff are friendly and professional and helped me find what I was looking for. I always have a great experience here; the staff are friendly and professional and helped me find what I was looking for. More

by Sara.eldinmahmo Verified Customer Verified Customer

Report | Print

This place is really good customer service I fast paper work process and very helpful work process and very helpful More

by JOYSHILA143 Verified Customer Verified Customer

Report | Print

Great experience! Jack was very personable and made us feel at ease with the test drive and the buying process. He gave us honest answers. Hesam explained all the pape Jack was very personable and made us feel at ease with the test drive and the buying process. He gave us honest answers. Hesam explained all the paperwork really well and made the signing process quick. It was easy to trade in our car and purchase a new one. Jarrel came out and introduced himself and asked us how we were doing. Everyone stayed late to make it happen. Highly recommend! Plus, the free soda fountain was an instant perk! More

Report | Print

Buying my new Pathfinder Platinum was a wonderful experience at this dealership. My Sales Consultant Carlos Parga was very knowledgeable and very patient with all my concerns and request! And I had a experience at this dealership. My Sales Consultant Carlos Parga was very knowledgeable and very patient with all my concerns and request! And I had a lot lol. Everything was smooth and fast and pricing was amazing! All the staff, including the Sales Manager Jarell Boyd were top tier! Thanks Nissan of Elk Grove! More

Report | Print

Absolutely the best experience I’ve ever had purchasing a car. Hands down! I saw a car I liked online the night before, Noah called me the next morning, I went down to Nissan of Elk Grove, & a mere 2-1/2 t car. Hands down! I saw a car I liked online the night before, Noah called me the next morning, I went down to Nissan of Elk Grove, & a mere 2-1/2 to 3 hours later - I drove out with my brand new 2026 Nissan Kicks (in “Super Black” color🖤)! This is truly a family business. It did not feel pressured or stressed or anything negative at all. It was a fabulous experience, thank you so much!! More

Report | Print