Hesam Ghaffari | Page 25

Stephen was great. He called and followed up. He even came and picked me up! Stephen made everything quick He called and followed up. He even came and picked me up! Stephen made everything quick More

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Khan and Peter were exceptional. Never felt pressure or like I was being sold. I went in fully planning to buy a new truck, but I also felt like getting a burrito for lunch and I nev Never felt pressure or like I was being sold. I went in fully planning to buy a new truck, but I also felt like getting a burrito for lunch and I never got one of those. Case in point… between Peter, Khan and Mo, it made me feel great leaving with an amazing new Titan while leaving with the satisfaction of giving good people, good business. @GM Grant, it’s obvious you value customer service above just sales. Tis the reason this is the second truck I’ve purchased here. 5 star experience 🙏 - Michael More

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I generally have had bad experiences buying vehicles from dealers. This usually creates lots of anxiety and stress for me., It is the arguing back-and-forth with a sales person on the price of the vehicle. T dealers. This usually creates lots of anxiety and stress for me., It is the arguing back-and-forth with a sales person on the price of the vehicle. The disappointment on the interest rate of the loan, and then negotiation of the warranties and service plans. I was on my way to Sacramento Nissan to buy a used car that I already had a pre-approved loan from my bank. My wife seen your dealer sign from the freeway and asked me to check to see if your location had a used car that would compare to the one we seen on the internet from Sacramento Nissan. When I arrived at your dealer Mr. Ho approached me and I explained what I was looking for. Your dealer didn’t have one on the lot. I started to leave and Mr. Ho asked me to give him 5 minutes. My wife had to use the restroom so I told him he had as long as it took for her to return. He asked what I was looking for out of a car. I was very specific with the make , model and even the trim package. He went to his computer, typed in the information and gave me a price. Not a price to negotiate or a price to go back to some manager behind some door. He did not try to explain what a great deal I’m getting but he can do a little bit better because I’m such a great guy that he doesn’t know. I asked him if that was the final price and it was. We discussed some added options to protect the car but the price of the car stayed the same. Mr Ho then explained financing that could be offered. He got some information from me and came back quickly with some numbers that were straightforward and better than my bank. Mr. Khan Ho changed my outlook on buying a new car. Throughout this process, he explained to me the features on the vehicle other options on the vehicle and what to expect after I purchase the vehicle. Because of him I will be buying my next car at Elk Grove Nissan. I will also be telling all my coworkers and friends about my experience. More

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Happy was able to get the car I needed thanks to Nissan of Elk Grove always able to get me the car I originally needed of Elk Grove always able to get me the car I originally needed More

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I recently had the pleasure of engaging with Khan and I must say, it was an exceptional experience from start to finish. From the moment I walked into the store, I was greeted with warmth and professionali must say, it was an exceptional experience from start to finish. From the moment I walked into the store, I was greeted with warmth and professionalism. Khan demonstrated an impressive level of product knowledge, taking the time to understand my needs and preferences before making any recommendations. They listened attentively to my questions and concerns, providing thorough and insightful answers that helped me make informed decisions. What truly stood out was Khan's genuine passion for helping customers. They didn't just try to sell me something; instead, they focused on finding the right solution for me, even if it meant recommending a lower-priced option. Their honesty and integrity were refreshing and greatly appreciated. Throughout the purchasing process, Khan remained attentive and accommodating, ensuring that I was completely satisfied with my decision. They went above and beyond to make the entire experience seamless and enjoyable. Thanks to Khan's expertise and dedication, I walked away feeling confident in my purchase and grateful for the outstanding service I received. I highly recommend Khan to anyone in search of a positive and personalized shopping experience. More

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Nissan of Elk Grove is a fantastic dealership. The staff was very helpful and they have a large selection of vehicles. Kahn Ho helped me and gave awesome service. 10 out of 10! The staff was very helpful and they have a large selection of vehicles. Kahn Ho helped me and gave awesome service. 10 out of 10! More

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I started online and was happy for the quick responses. Lee had everything ready when we arrived. The quote was accurate and truthful and did not change on arrival. I appreciates the nice and welcoming atm Lee had everything ready when we arrived. The quote was accurate and truthful and did not change on arrival. I appreciates the nice and welcoming atmosphere of everyone in the building while we were there. Thank you. More

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Had a great experience at EG Nissan! Lee quickly followed up, he listened to my vehicle needs and got me a great deal. I needed a car same day and after researching and car searching bot Lee quickly followed up, he listened to my vehicle needs and got me a great deal. I needed a car same day and after researching and car searching both Lee and Hassan made the process simple and quick. Hassan worked diligently to get me in and out with paperwork and Lee made this a great car decision for my family needs. More

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Very easy to deal with, honest and transparent. Everyone from the salesperson to financial manager was knowledgeable and helpful. Everyone from the salesperson to financial manager was knowledgeable and helpful. More

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This is our 3rd purchase of Nissan of Elk Grove and we continue to come back because of Khan! continue to come back because of Khan! More

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