Hilton Young | Page 11

Very good I was very content with the service here. I would recommend this dealership to others who are looking for a new car or use. Overall it was a very good I was very content with the service here. I would recommend this dealership to others who are looking for a new car or use. Overall it was a very good experience. More

by nhatlangnguyen Verified Customer Verified Customer

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Jim Ellis Mazda of Marietta - Exemplary Customer Service Have been going to Jim Ellis Mazda of Marietta for nearly ten years now. This is my second Mazda 3 with them. I buy my cars there, and I have them s Have been going to Jim Ellis Mazda of Marietta for nearly ten years now. This is my second Mazda 3 with them. I buy my cars there, and I have them serviced there. Usually, Eddie takes care of my services. Went on Saturday. Jeremy took care of me. They took me when I was an hour and a half early without even raising an eyebrow. Regardless of who serviced my car, Jim Ellis’ standards of excellence always shine through whenever I am there. And their new showroom is BEAUTIFUL!!! Thanks for always taking great care of me!!! More

by TREYHUNT Verified Customer Verified Customer

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They take good care of their customers. I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had a third nail in a third tire, and my tread was pretty low. I bought four new tires at a great price, and was happy they took such good care to see I am safe on the road. They also cleaned my car inside and out before I left. Thank you for that great service! More

by CHODC98 Verified Customer Verified Customer

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Great Customer Service & Great Experience at Jim Ellis Mazda My husband and I had the best experience purchasing our new car at Jim Ellis Mazda of Marietta. After visiting other dealerships in the area, we can c My husband and I had the best experience purchasing our new car at Jim Ellis Mazda of Marietta. After visiting other dealerships in the area, we can confidently say that we received the best customer service at this location. Hilton Young is extremely friendly and took the time to make sure we knew all of our options as well as what features each vehicle offered. Hilton and Rick Brown were also able to help negotiate a price that worked for us while also giving the time to explain how the pricing worked to ensure we were receiving the best deal possible. Nestor in finance was also very friendly and made the process quick and easy. We can't thank this dealership enough and truly love our new car. We will be sure to recommend Jim Ellis Mazda of Marietta to anyone we know that is in the market for a new vehicle. More

by petra.begaj Verified Customer Verified Customer

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Awesome and Professional This was a very pleasant experience all around! Refreshing change from other car delaers I have visited for service! Highly recommend! If I could g This was a very pleasant experience all around! Refreshing change from other car delaers I have visited for service! Highly recommend! If I could give more than 5 stars I would. More

by LORRIEHEIKEN Verified Customer Verified Customer

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No Buyer's Remorse The entire purchase experience was very enjoyable. Hilton went out of his way to find the car that I wanted in the timeframe that I was looking for. The entire purchase experience was very enjoyable. Hilton went out of his way to find the car that I wanted in the timeframe that I was looking for. He was very knowledgeable about the car and took the time to answer any questions that I had. I was pleasantly surprised at how transparent the actual purchase process was. I did not feel like there was anything being hidden from me and Hilton and Daryl were very open and honest during the transaction, which I greatly appreciated. I will definitely recommend Jim Ellis Mazda of Marietta to family and friends. More

by Robin Verified Customer Verified Customer

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Very Pleasant and Professional Every experience with Jim Ellis, from purchasing my CX5, to all of the times I've been in for regularly scheduled service, have been a painless and im Every experience with Jim Ellis, from purchasing my CX5, to all of the times I've been in for regularly scheduled service, have been a painless and impressive experience. Every employee I've worked with is both very knowledgeable and respectful. I would and have recommended them to friends. More

by JPILGRIM4499 Verified Customer Verified Customer

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5K Maintenance Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Man Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Manager) reviewed my questions about my car due to the number of miles I drive per day. Pete did an excellent job going over in detail each area of concern and assured me everything checked out fine. Therefore, Pete went above and beyond. Hilton also took time out from his sales responsibility to confirm with me that I was ok with my service. More

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Great experience purchasing a 2018 Mazda CX9! We researched crossovers for over a year, reading various reviews etc. We had a short list of cars that we wanted to test drive such as the Enclave, A We researched crossovers for over a year, reading various reviews etc. We had a short list of cars that we wanted to test drive such as the Enclave, Acadia, MDX, etc. The Mazda CX9 was a late entry and we are so glad that we took a look. Great car and lots of value for the price. Most of all we were SOLD by the experience we had with our Sales Rep. Hilton Young. He was very knowledgeable about the car and took the time to really explain the safety features, etc. He was not pushy at all and was a great balance of professional with a personal touch! We LOVE the car and Hilton is all kinds of AWESOME! More

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Best car buying experience ever I've been raving about my car buying experience with Hilton Young all week to my coworkers, and decided to finally fill out an official review online. I've been raving about my car buying experience with Hilton Young all week to my coworkers, and decided to finally fill out an official review online. I spent a week looking for a new car, visiting 7 different dealerships and test driving a dozen vehicles to really do my research. Every dealership I went to tried to pressure me into buying a car right away, and almost every salesman I met with second guessed the kind of car I wanted to get and the features I was looking for. A friend recommended the Jim Ellis dealerships, and I'm so glad they did. From the moment I walked into the Jim Ellis Mazda dealership, my experience was 100% positive. Hilton listened to me and never second guessed me about what kind of car I wanted, and he took me for a nice long test drive where I could see how the car drove in traffic, how it handled curves, the turn radius, how it handled bumpy roads - everything. It was such a positive experience taking the car for a test drive and being listened to and not pressured that I knew that I was going to buy my car from him. When I decided to purchase the car, Hilton walked me through everything and made sure I was comfortable with all the different service packages. He had prepared an owner's manual for me with color coded tabs marking important pages, and went through the pamphlet explaining all the car's special features in detail. He then spent another half hour or so with me sitting in the car, showing me how the car's display worked, how to access my settings, and even connected my phone via Bluetooth so I could make my first phone call. By the time I drove off the lot, I knew my vehicle and all its safety features, and even had some radio stations on my favorites list. Hilton took care of me as a customer, and I've kept his business card so I can recommend him to all of my friends. More

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