Hiram Lopez
Hiram Lopez at Manly Honda

Hiram Lopez

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Hiram Lopez

June 24, 2025

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Employee Rating

I recently bought a used Honda Civic at Manly Honda. Eric was a great salesman and very helpful. Ali in finance also provided great service and was very helpful. A couple of weeks after purchasing the More

by Smar
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Recommend Dealer
Yes

Other Employees Tagged: Ali Tanbakuchi, Erik Fritz

June 23, 2025

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Everyone was efficient, nice and didn't push things on me that I couldn't afford. It took longer than I thought it would. More

by BACIS
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

June 12, 2025

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Always feel heard, pampered and well cared for. It makes me feel safe to know they do a great job. More

by BPEARSONTRUCK
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Manly Honda responded

Thank you for choosing Manly Honda! All of us at Manly Honda value your business and appreciate your feedback! Until next time, Your Manly Honda Team!

June 06, 2025

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Employee Rating

I brought my car in for a service and that was great but the secondary issue was not addressed and I called back and texted and emailed with no return response or resolution. More

by ALOPEZ43
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Recommend Dealer
Yes

April 04, 2025

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Great customer service like always. And very helpful. Always answering any questions and updating me about the process. More

by Efrain Aguado
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Recommend Dealer
Yes

February 16, 2025

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Amazing service, very timely and went above and beyond. I 100% recommend Manly Honda for all car buying needs and also for service. More

by Mrsmelb
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Recommend Dealer
Yes

February 04, 2025

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Hiram was awesome. Very knowledgable. Service was quick and they even washed my car before giving it back to me! More

by Anthony14745682
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Flint

January 30, 2025

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Quite busy no reception but good facilities and impressive video of services. To make appointment on their website was quite confusing. More

by sahapridi
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2025

Manly Honda responded

Hi saharpridi, Thank you for sharing your recent service visit experience and for bringing the confusing online scheduling process to our attention. I will share this with our upper management to correct its deficiencies. Though we fell short of giving you a 5-start experience, we value you taking time and sharing feedback! Until next time Your Manly Honda Team

January 27, 2025

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Employee Rating

Service Department needs some process improvements. Failed to have the required parts for recall work for appointment made over week in advance. I showed up and had to reschedule. Staff seemed to know More

by jhsr
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Recommend Dealer
No
Jan 28, 2025

Manly Honda responded

Dear jhsr, Thank you for choosing the Manly Honda Service Department. We sincerely apologize for the inconvenience caused during your recent visit. Unfortunately, we did not have the required recall part available and failed to inform you in advance. Additionally, we should have communicated that any items in or on the back seats need to be removed prior to the repair process. Lastly, we missed calibrating your tire pressure monitoring system, which falls short of the service excellence we aim to provide. My name is Jose Rocha, and I am the Customer Experience Manager. I would appreciate the opportunity t...

More

January 17, 2025

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Employee Rating

I had no appointment to drop my vehicle off in the morning for a simple oil change. The service advisor was very clear communicator. We ended up doing a lot more work same day and was able to get my v More

by DJOSHA03
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

Jan 29, 2025

Manly Honda responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear you were satisfied with our service. We look forward to serving you again! Best, Your Manly Honda Team

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