Hiram Mendez Mounier | Page 15

I would just like to say after looking around at different cars and different dealerships, the experience I had with those other dealers did not even compare to the service and professionalism I rec different cars and different dealerships, the experience I had with those other dealers did not even compare to the service and professionalism I received at Lakeland Volswagen. From the test drive to purchase it was completely satisfying and pressure free. I would like to recognize your outstanding salesman, Hiram Mendez. He made this experience easy and carefree. He has a wonderful attitude and is extremely knowledgeable in the cars he sells. He truly loves Volkswagen and it shows. Even after the sale he called us today to ask if we had any questions and if we did do not hesitate to call him anytime or come by and he will help us out. I would also like to recognize Marina, Internet Sales Manager. My wife was working with her all morning asking questions and working details of the purchase. Which went flawless. This is our second Volkswagen purchase in a little over a year. We wanted to not only buy locally but we know from personal experience how easy the service department is to work with. That meant a lot to us. I would without hesitation recommend Lakeland Volkswagen to anyone I know that is looking for a new car. More

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Hiram Mendez was very knowledgeable,polite,made our experience a very pleasureable one,got the car we wanted at the price we were in the market for. Will be sending family and friends to this dealer experience a very pleasureable one,got the car we wanted at the price we were in the market for. Will be sending family and friends to this dealership. Great place to do business. What great friendly people there. Jeff Arthur was the Sales Manager and he helped get us in this Volkswagen CC, very polite and great Sales Manager. Very happy with our decision to check out this dealership.We will be returning customer to Lakeland Volkswagen dealership. Completely satified.And honored to have came in contact with two wonderful Gentleman today. More

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Hiriam Mendez did an excellent job explaining all the features of the 2.5 SEL we purchased. He was very polite and not at all "pushy" or "high pressure". Charles Draper seems to know the auto finan features of the 2.5 SEL we purchased. He was very polite and not at all "pushy" or "high pressure". Charles Draper seems to know the auto financing end of the business. He answered all of our questions without hesitation. We made a cash deal so did not have any concerns regarding the rate of interest. Overall, we are satisfied at the way we were treated. I cannot say the price was great as we did not run around checking prices at other Volkswagen dealers. However, we do believe the discounted price we paid for the 2012 model was reasonable. More

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We went in to look at the jetta and left with a tiguan because of how much Hiram praised it. He was an extremely friendly and knowledgeable associate and we really liked working with him. The sales manage because of how much Hiram praised it. He was an extremely friendly and knowledgeable associate and we really liked working with him. The sales manager Jeff was also great. They worked with us on the price and financing options and we were able to walk out completely satisfied. More

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