Holly Johnson
Holly Johnson at NYE Toyota

Holly Johnson | Page 13

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Holly Johnson

November 04, 2024

Dealership Rating
Employee Rating

Very helpful and quick service. Andrew was great and also the woman he was training in explaining things More

by t.fogus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

October 21, 2024

Dealership Rating
Employee Rating

Grateful that they squeezed me into their schedule with little notice. Notifications were appreciated throughout the process Excellent More

by FRED.PARKER
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2024

Dealership Rating
Employee Rating

The work that was ordered was done correctly. The items on the dashboard were not addressed- there was one tire that was underinflated. The clock was not reset. It would have been nice if those 2 More

by Bonnie
Service Price Transparency
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Recommend Dealer
Yes

October 12, 2024

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Thank you excellent customer service and care I am really happy with the service looking forward to do business with you NYE Toyota soon More

by WWAP2323
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 27, 2024

Dealership Rating
Employee Rating

Very clean. Extremely amiable. Explained everything that needed to be done and what the price would be before starting any work. More

by smebbp
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2024

Dealership Rating
Employee Rating

Safety recall handled perfectly. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way. More

by vadoty17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin , Charles Bauer, Fred Firsching

Sep 26, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 24, 2024

Dealership Rating
Employee Rating

No matter what I’m in service for… big or small, CJ and Brian being there at the time always makes me feel like I’ve got no worries about choosing NYE Oneida for my Toyota keeping me safe on the road for m More

by ccaracane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bauer, Brian Light

Sep 26, 2024

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 23, 2024

Dealership Rating
Employee Rating

It took about an hour for the NYS inspection. I understand that dealerships have a time frame they need to work in but I saw my car done for about 15 minutes before anyone came to get me cashed o More

by epitoniak28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 26, 2024

NYE Toyota responded

"Epitoniak28" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 22, 2024

Dealership Rating
Employee Rating

They were very courteous and professional. Parts were ordered, came in quickly and repairs were made. Very satisfied. More

by roted1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin , Charles Bauer, Fred Firsching

Sep 26, 2024

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 22, 2024

Dealership Rating
Employee Rating

The service rep was very good and honest to me. I want him as a rep all the time. More

by drakeshomeins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin , Charles Bauer, Fred Firsching

Sep 26, 2024

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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