Holly Wilkinson | Page 12

Best car buying experience ever! If you have a negative pre-conception on trying to buy/lease a new car, check it at the door at Cassens in Edwardsville, IL, In my (almost) 40 years o If you have a negative pre-conception on trying to buy/lease a new car, check it at the door at Cassens in Edwardsville, IL, In my (almost) 40 years of driving and 6 vehicle purchases betw my husband & myself., I just had the most positive purchase experience ever with their team. I had not done alot of research initially on the Pacifica mini-van, Holly was incredibly knowledgeable and patient thru her 12 years of experience in helping me learn the different models and massive feature list to understand which van would be the best fit for me prioritizing only what was most important to me and I was quite specific. The next day, I came prepared to purchase the Chrysler Pacifica after test driving 5 other makes of Crossover SUV/Van that week. There is nothing Chrysler hasn't considered in designing this vehicle. It was by far the most safety conscious and feature rich automobile available. The Cassens team worked magic in getting me into this vehicle at a price I was confidant with.knowing I have the best deal available on that car in all of St. Louis and the surrounding area. Finance guy Dustin used every variable in his control between rebates, low interest rates, discounted sale price, etc. to make sure I was satisfied on price for the car I wanted most. Scott the Sales manager was right there too supporting his staff in helping them make this work for us. If you are looking for a Jeep or Chrysler, or Dodge car, make sure you put Cassens in your mix. You won't regret it. More

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Great Experience! This was the second time we purchased a vehicle with Cassens. This was primarily due to a fantastic saleswoman named Holly. She checks in with us at This was the second time we purchased a vehicle with Cassens. This was primarily due to a fantastic saleswoman named Holly. She checks in with us at least once a year to see how we are and if we have any car concerns. It just so happened that 3 years later we did need to buy. Dustin also makes the extended warranty process simple to understand. He is very friendly and patient to work with. I would highly recommend this dealership to anyone interested. More

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Great all around experience. Holly was very nice and helped me find the truck I didn't know I needed and wanted. We went and looked once and couldn't find a vehicle we liked but s Holly was very nice and helped me find the truck I didn't know I needed and wanted. We went and looked once and couldn't find a vehicle we liked but she was patient and found us a truck we love. More

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Shop at Cassens for great sales and service We recently purchased a 2018 Pacifica from Cassens. The staff at Cassens was very friendly and helpful. Our salesperson, Holly, worked hard to find We recently purchased a 2018 Pacifica from Cassens. The staff at Cassens was very friendly and helpful. Our salesperson, Holly, worked hard to find the vehicle with the exact options that we requested. We discussed what was important to us and what was not. We appreciated the fact that Holly did not try to oversell, as many sales people are inclined to do. Once we settled on a vehicle, Dustin walked us through the purchase documents and explained the options available for extended warranties. He answered all our questions and gave us excellent advice. We took possession of a vehicle that was spotless and prepared just for us. Before we drove away, Holly gave us an in car tutorial of all the features that our Pacifica is equipped with.. All in all, our experience with Cassens was very pleasant and satisfying. We will definitely recommend them to our friends and family. More

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New Journey I had a wonderful experience buying my new SUV. Dustin and Holly took the time to understand exactly what I was looking for in a vehicle and had me te I had a wonderful experience buying my new SUV. Dustin and Holly took the time to understand exactly what I was looking for in a vehicle and had me test drive several different SUV’s so I would be happy with my choice. More

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Amazing Friendly and quick!!! Fastest car I ever bought great place to buy a car!!! I Would recommend to everyone they have the process down pat!!!! Friendly and quick!!! Fastest car I ever bought great place to buy a car!!! I Would recommend to everyone they have the process down pat!!!! More

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Amazing service so friendly! I worked with Holly who helped me find my dream Jeep! She was amazing and so friendly (also a fellow Jeep owner) who knew how to find exactly what I w I worked with Holly who helped me find my dream Jeep! She was amazing and so friendly (also a fellow Jeep owner) who knew how to find exactly what I was looking for in my first vehicle purchase. Jack in finance you rock! Thanks for making that whole part of the process speedy and as painless as possible! Thank you!!! More

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Great experience I bought a car yesterday from holly, great service and experience, easy and pleasant. I would recommend this dealership as well as holly to others. I bought a car yesterday from holly, great service and experience, easy and pleasant. I would recommend this dealership as well as holly to others. More

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Repeat customer We came back to Cassens to purchase another vehicle for multiple reasons. There are other dealerships that are closer to us. However, we have been t We came back to Cassens to purchase another vehicle for multiple reasons. There are other dealerships that are closer to us. However, we have been treated well by the entire Cassens team, starting with Holly. It is a pleasure to work with Holly as she listens and answers questions without placing any pressure on you to "make the sale." Jack was well prepared for us, making that part of the transaction go very smoothly and quickly. Over the years, the service department has also treated us well. Taking care of customers from the original sale through servicing the vehicle is what brought us back. More

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So Easy! Holly makes it easy! No pressure & she made sure all the information I needed to make an informed decision. This is the second car I have purchased Holly makes it easy! No pressure & she made sure all the information I needed to make an informed decision. This is the second car I have purchased from her, & I purchased two others from Cassens prior to Holly working there. Jack Gai has been there for all 4 vehicles & he, like Holly, makes it easy! More

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