Homer Mendoza
Homer Mendoza at Lexus of Sacramento

Homer Mendoza | Page 3

Service Writer

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
25 Reviews

Dealership Experience

2 yrs, 1 mo

Specialties & Trainings

Previous Tire Specialist with Dealer Tire

4.8

25 Reviews

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25 Reviews of Homer Mendoza

October 08, 2024

Dealership Rating
Employee Rating

I am so happy when bought this car from Fulton dealer. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. More

by NGUYENPHUOC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon, Richard Williams

Oct 08, 2024

Lexus of Sacramento responded

We appreciate your kind words for Homer and the Lexus of Sacramento team. Thanks for working with us!

Oct 08, 2024

NGUYENPHUOC62 responded

Richard Williams , he is so nice, good man

September 30, 2024

Dealership Rating
Employee Rating

I made an appointment for 3 pm and stood outside my car for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire stor More

by dparulan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Cruz

Oct 01, 2024

Lexus of Sacramento responded

This is concerning to read. We strive for timely service and accurate assessments, so it's disappointing to hear about your experience. We'd like the opportunity to make things right if you're willing; please reach out at your convenience. Thank you, Russ McDuffie - Service Director - 916.465.6291

September 27, 2024

Dealership Rating
Employee Rating

Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Sep 27, 2024

Lexus of Sacramento responded

Jeffrey, we're delighted to hear you had a great experience with us at Lexus of Sacramento! Enjoy your new windshield and thank you for the positive feedback.

July 19, 2024

Dealership Rating
Employee Rating

Great customer service by tech and all dealer staff. Assume that finding of no problem with video screen was correct. More

by SALLY_LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Lexus of Sacramento responded

Thank you for your feedback! We're glad to hear our team at Lexus of Sacramento provided great customer service and addressed your concerns. Safe driving!

Jul 19, 2024

SALLY_LEE responded

You are most welcome.

June 13, 2024

Dealership Rating
Employee Rating

Everyone so polite and helpful. So organized. Show real teamwork between departments. Obviously well trained employees in customer service. More

by Sharon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Lexus of Sacramento responded

Sharon, we're delighted to hear that our team at Lexus of Sacramento provided such a positive and organized experience. Thanks for the kind words!

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