Homer Mendoza | Page 3

Brought my vehicle in for routine service on a fairly busy morning. It was a quick, professional, and easy experience. busy morning. It was a quick, professional, and easy experience. More

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Today’s service at Lexus of Sacramento was great. Service Advisor Homer introduced himself to me and explained the service due. I found Homer both professional and friendly. I waited for my vehicle Service Advisor Homer introduced himself to me and explained the service due. I found Homer both professional and friendly. I waited for my vehicle. The new text messaging program keeps the customer advised as to the progress being made . I left Lexus of Sacramento in a timely manor and extremely satisfied. Thank you Homer and your Lexus Service Team More

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The customer service was great ! Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a gre Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a great asset to your company . I definitely will reach out to him for my next appointment! More

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I am so happy when bought this car from Fulton dealer. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. More

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I made an appointment for 3 pm and stood outside my car for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire stor for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire store where I originally bought it and they told me there was no nail in my tire. They also suggested some repairs on the car…I told them about my after market warranty and someone from the dealership texted me and told me that I have to call the warranty company myself to find out…they’ve done work on this car using that warranty 6 months ago. Sounds like they don’t want my business….im happy to take it elsewhere!!!I’ll also make sure to never go there again or recommend this dealership to anyone. More

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Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More

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Great customer service by tech and all dealer staff. Assume that finding of no problem with video screen was correct. Assume that finding of no problem with video screen was correct. More

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Everyone so polite and helpful. So organized. Show real teamwork between departments. Obviously well trained employees in customer service. So organized. Show real teamwork between departments. Obviously well trained employees in customer service. More

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