Horacio Mireles | Page 17
Audi Exclusive Service Consultant
Audi San Diego
9010 Miramar Rd
San Diego, CA 92126
258 Reviews
Write a Review258 Reviews of Horacio Mireles
May 23, 2019
Stellar Team! My 2018 A4 was being serviced for a faulty oil gasket pan that was causing an early oil leak (after 14K miles). Manny and Horacio are cool dudes. I en My 2018 A4 was being serviced for a faulty oil gasket pan that was causing an early oil leak (after 14K miles). Manny and Horacio are cool dudes. I enjoyed working with them and hope to see them again! Keep the dream alive. More
Other Employees Tagged: Manny Gastelum
May 22, 2019
10,000 mile service Good, friendly service from Horacio, he was very helpful and informative. Service was done quickly as I waited in the new facility. Overall excellen Good, friendly service from Horacio, he was very helpful and informative. Service was done quickly as I waited in the new facility. Overall excellent experience More
May 21, 2019
Perfect service Both the sales and services department exceeded expectations. I would highly recommend working with Natasha in sales and Nacho in services. I felt rig Both the sales and services department exceeded expectations. I would highly recommend working with Natasha in sales and Nacho in services. I felt right at home in both settings, and look forward to interacting with Natasha and Nacho again in the future. More
Other Employees Tagged: Natasha Fulton
May 21, 2019
Pleasant and efficient service The team works like clockwork. Thank you all for the experience. I will not hesitate to recommend you to all my friends and family members The team works like clockwork. Thank you all for the experience. I will not hesitate to recommend you to all my friends and family members More
Other Employees Tagged: Penni Ocampo
May 20, 2019
Fast, courteous, efficient service It was very easy to make the appointment. Friendly service from the moment I drove up. Efficient and courteous. Super easy to get a loaner car. The lo It was very easy to make the appointment. Friendly service from the moment I drove up. Efficient and courteous. Super easy to get a loaner car. The loaner was in excellent condition and fully fueled. it Fully recommend. More
Other Employees Tagged: Nacho Mireles
May 20, 2019
Excellent service at Audi San Diego Each time I've gone to Audi San Diego, I've been taken care of quickly and I've been told how long my car will take to be serviced. I am never disapp Each time I've gone to Audi San Diego, I've been taken care of quickly and I've been told how long my car will take to be serviced. I am never disappointed. Horatio is the best! More
Other Employees Tagged: Mark Monell
May 17, 2019
What a pleasure I recently purchased a used A3 Convertible the past week, and it was a pleasure to speak to and be guided through the process by the lady and gentleme I recently purchased a used A3 Convertible the past week, and it was a pleasure to speak to and be guided through the process by the lady and gentlemen at this dealership! The level of service was great! Even the guys that were not involved directly in the sale/service were helpful and courteous! Special thanks to Daniel who when the extra miles to finalize the financing! There was a crack in the windshield that no one had noticed, but they did replace the windshield at no cost and I got to drive a brand new 2019 Q5 for a few days which was great as that's the next car I plan to get! More
Other Employees Tagged: Rosalina Caballero, Joe Caffrey, Fernando Cesena, Daniel Cole, Brent Drake, Manny Gastelum
May 16, 2019
You guys fix my Audi Great You help me out by doing it so fast i was going on a trip and need my car back as soon as possible. You guys DID IT thanks for all you did. You help me out by doing it so fast i was going on a trip and need my car back as soon as possible. You guys DID IT thanks for all you did. More
Other Employees Tagged: George E. GUSHULAK II , Damien Burton, Joe Caffrey, Jerald Camacho, Manny Gastelum, Scott Kealy, Mark Monell, Penni Ocampo, Brett Van Gompel
May 14, 2019
Friendly Service Rep I've had several problems over the past year with my new Audi A3 etron and Nacho was always helpful and friendly. He tries to make the customer feel I've had several problems over the past year with my new Audi A3 etron and Nacho was always helpful and friendly. He tries to make the customer feel valued but he is not pushy about getting a perfect review (unlike other competitor European auto service reps). More
April 29, 2019
Small issue handled quickly. I had a small issue with my car which I thought was covered under my warranty but it wasn't. My service person called Audi and asked if they would fi I had a small issue with my car which I thought was covered under my warranty but it wasn't. My service person called Audi and asked if they would fix this issue this one time since I was a good customer, and they agreed. I am grateful that I didn't not have to cover the expense, especially on my leased car which is due to be turned in soon. More

