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Hugo Ayala
596 Reviews
I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!
Read moreDealership Experience
22 yrs, 9 mos
Languages Spoken
Spanish
596 Reviews
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596 Reviews of Hugo Ayala
Verified Customer
July 06, 2023
Great car buying experience in a world of many bad ones . Our family buys all our cars here Our family buys all our cars here More
by Dolhav
Other Employees Tagged: Oliver Gigovski
June 03, 2023
I was told my car would be covered by the warranty. Now they tell me only part of it will be covered. 11days later it sits in rays parking lot not worked on. My car is only 10 months old and has paint Now they tell me only part of it will be covered. 11days later it sits in rays parking lot not worked on. My car is only 10 months old and has paint chips all over it more than 20. I was told it was rock chips. More
by SKIDOO2018
May 31, 2023
The service department at Ray has always been excellent. I tried giving a Chevy dealership close to home a try and they failed 3 times. I'm back to driving over 30 miles to Ray for service! I tried giving a Chevy dealership close to home a try and they failed 3 times. I'm back to driving over 30 miles to Ray for service! More
by beths17
Other Employees Tagged: TJ Burke
May 02, 2023
Always a good experience at Ray Chevy. Hugo is great to deal with and not pushy. Luis in service is great. Just bought my 3rd vehicle and overall a very good experience. Buying a vehicle i Hugo is great to deal with and not pushy. Luis in service is great. Just bought my 3rd vehicle and overall a very good experience. Buying a vehicle is a long and arduous ordeal. Wish the process could be streamlined instead of shuffling to 3/4 persons all of whom want to sell you something. All salespeople have computers for credit checks, financing etc. but that’s the car business. Overall good dealer. More
by kazimour13
Other Employees Tagged: Luis Rivera , George, finance
April 27, 2023
We have purchased several cars at this dealership and they always go above and beyond in every way! they always go above and beyond in every way! More
by Mariannhrycko
Other Employees Tagged: Oliver Gigovski
April 16, 2023
Unprofessional No respect Not organized After over 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track it When I order something I should know the costs When I bring my car in early like I did to get appraised the dealer should honor the appraisal price without me fighting for it. I also expect someone to know something about the car when we do pick it up. The charging level was set low so the three hours we sat there waiting for a charge did NOTHING! My wife and I had to figure out EVERYTHING on our own. You pay sticker price you would think you would get some level of support and service. I will never buy a car from a dealership again! More
by JOHNSONNEN
March 28, 2023
Customer Service Department in the Service department is amazing Louie- Service Writer really cares and its refreshing to have someone always follow up with you even after the work is done. LIZ - Service amazing Louie- Service Writer really cares and its refreshing to have someone always follow up with you even after the work is done. LIZ - Service Manager by far out performs any service manager I have ever worked with in my 30 years of owning GM's as well as Dodge. Liz should be traveling teaching other GM service managers and service writers on how to take care of customers in my opinion. More
by mwyton
Other Employees Tagged: Liz Frohling, Luis Rivera
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