Hugo Ayala | Page 8

Unprofessional No respect Not organized After over 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track it When I order something I should know the costs When I bring my car in early like I did to get appraised the dealer should honor the appraisal price without me fighting for it. I also expect someone to know something about the car when we do pick it up. The charging level was set low so the three hours we sat there waiting for a charge did NOTHING! My wife and I had to figure out EVERYTHING on our own. You pay sticker price you would think you would get some level of support and service. I will never buy a car from a dealership again! More

by JOHNSONNEN Verified Customer Verified Customer

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Customer Service Department in the Service department is amazing Louie- Service Writer really cares and its refreshing to have someone always follow up with you even after the work is done. LIZ - Service amazing Louie- Service Writer really cares and its refreshing to have someone always follow up with you even after the work is done. LIZ - Service Manager by far out performs any service manager I have ever worked with in my 30 years of owning GM's as well as Dodge. Liz should be traveling teaching other GM service managers and service writers on how to take care of customers in my opinion. More

by mwyton Verified Customer Verified Customer

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BAD EXPERIENCE! ! WASTED HOURS OF MY TIME, THEY REFUSED TO EVEN COME CLOSE TO HONORING THEIR ONLINE ADVERTISED DEAL!! ! WASTED HOURS OF MY TIME, THEY REFUSED TO EVEN COME CLOSE TO HONORING THEIR ONLINE ADVERTISED DEAL!! More

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Hugo is knowledgeable, friendly and caring. Helps out everytime I come in to purchase a vehicle. Helps out everytime I come in to purchase a vehicle. More

by Jpflcc Verified Customer Verified Customer

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The Best to tale the paople and he have all we need is a plachure plachure More

by ayalaangy46 Verified Customer Verified Customer

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Hugo picked me up from rental agency, as I drove 580 miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the g miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the gm and hugo the salesman and jay the f and i guy were a delight to deal with! More

by MONEYG219 Verified Customer Verified Customer

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Hugo Ayala in Sales did a great job of finding me a vehicle that had everything I wanted in it. This was my very first time buying a new car from anywhere and Hugo really helped the process of buying vehicle that had everything I wanted in it. This was my very first time buying a new car from anywhere and Hugo really helped the process of buying a car go smoothly. He is a great salesman and kept me updated when a car I wanted got delivered and then helped me though the rest of the process so I could take my new car home. I will definitely recommend Hugo to anyone who is looking to buy from Chevy as he is a great guy and goes out of his way to make sure his customers are well taken care of from start to finish! Thank you so much Hugo, you made my first car purchase a great experience!!! More

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The whole process was simple and easy with no hidden surprises or setbacks . Everyone was great surprises or setbacks . Everyone was great More

by CHAD Verified Customer Verified Customer

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It was very good and he was very supportive helped me out very much. I enjoyed it very much. I enjoyed it More

by CHELITZA78 Verified Customer Verified Customer

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John and the team were a pleasure to do business with. We are glad they local to us and plan on doing more business with them in the future. We are glad they local to us and plan on doing more business with them in the future. More

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