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TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.7
295 Reviews
4.7

295 Reviews

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295 Reviews of TJ Burke

June 26, 2026

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Employee Rating

I always have a good experience at Ray Chevrolet and I would recommend it to all my friends. More

by joekinnucan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling

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Jun 27, 2026

Ray Chevrolet responded

Thank you for sharing your positive experience. We’re pleased to hear your Chevrolet Malibu service has been efficient and hassle free. Your recommendation to friends means a lot to our team. Ray Scarpelli 3 ray3@rays-cars.com

June 26, 2026

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Always very helpful. They do their best to accommodate me every time I am there. More

by joecole1975
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Jun 26, 2026

Ray Chevrolet responded

We appreciate you sharing your experience. It’s great to hear our team has been so helpful and accommodating on every visit for your Chevrolet 2500. We look forward to assisting you again soon. Ray Scarpelli 3 ray3@rays-cars.com

June 24, 2026

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Great service and nice people Saturday service is a must for my weekly busy schedule. More

by Wolfgangstr
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Recommend Dealer
Yes
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Jun 24, 2026

Ray Chevrolet responded

Thanks for sharing how our Saturday service fits your routine. Tj and the rest of our team are happy to keep your GMC Sierra 1500 running smoothly each week. We look forward to keeping your busy schedule on track. Ray Scarpelli 3 ray3@rays-cars.com

June 16, 2026

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Ray Chevrolet always provides top notch service. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. More

by Impala Premier 17
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer , Nicholas Olmo

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Jun 16, 2026

Ray Chevrolet responded

We’re delighted to hear our service left your nine-year-old Impala feeling like it just rolled off the lot. Thank you for your five-star review and for trusting us to keep your Chevrolet running at its best. Ray Scarpelli 3 ray3@rays-cars.com

June 09, 2026

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Great dealership enjoy getting my new automobiles there nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicl More

by BARRETTTIM907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski, Scott Kalish, Ryan Borke, Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, Ray Scarpelli III , Ed

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Jun 09, 2026

Ray Chevrolet responded

Thank you for trusting us with your Chevrolet Equinox service and new vehicle purchases. We’re glad our sales, service and finance teams delivered a positive experience and that our lineup met your needs. We appreciate your recommendation and look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 05, 2026

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Always easy getting maintenance done at Ray’s. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. More

by BANASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, Ray Scarpelli III

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Jun 05, 2026

Ray Chevrolet responded

Thank you for entrusting us with maintenance on your Chevrolet Blazer for over 30 years. We’re glad Tj kept you informed and made the process easy. Your recommendation means a lot, and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

May 30, 2026

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Very happy with the service at Ray Chevrolet. You just me in quickly for my oil change rotation and found my filters diffinatly needed changing and took care of that too. More

by lnomellini8222
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Ray Chevrolet responded

Thank you for trusting us with your Chevrolet Equinox service. Tj and our service team are pleased we could get you in promptly for your oil change and replace the needed filters. We appreciate your feedback and look forward to assisting with any future maintenance. Ray Scarpelli 3 ray3@rays-cars.com

May 29, 2026

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Good service but the cleaning is not that good is the only thing need to improved. More

by mendez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

May 23, 2026

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Employee Rating

Waited over 2. 5 hours for a oil change and tire rotation got there at 9:35 and left around 11:50 More

by Jeep21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 28, 2026

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. Please reach out to our General Manager, George.

May 14, 2026

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Great advice from the service department, they recommend some urgent services and some future services More

by adrian.ramirez790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

Ray Chevrolet responded

Your five-star review made our service team’s day. We’re glad our guidance on urgent and future maintenance for your Chevrolet Trailblazer was helpful. Tj and our service department look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

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