Hugo Gutierrez | Page 29

Service went well Everything went as planned and I was happy with the service and with the communication. Car was clean and ready when I arrived at the dealership Everything went as planned and I was happy with the service and with the communication. Car was clean and ready when I arrived at the dealership More

by curt4 Verified Customer Verified Customer

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My first time having my Audi A5 serviced at your dealership. When I approached the service department at Audi Fresno, I was greeted by Hugo Gutierrez, my service consultant. Although I was a little nervous sinc When I approached the service department at Audi Fresno, I was greeted by Hugo Gutierrez, my service consultant. Although I was a little nervous since this was the first time I had my new Audi serviced at this dealership, Hugo was very pleasant and demonstrated his expertise in processing my request to have my car serviced. I was very impressed when I asked if Audi had a shuttle service to take me home while I was having my car serviced and when Hugo told me that they had a loaner automobile ready for me to use. Later that afternoon, Hugo telephoned me to let me know that my car was ready right on schedule. When I returned to Audi Fresno, Hugo was waiting with the paperwork and keys to my car. I also appreciated having my car washed as part of the services. Wow! To date, I am extremely pleased and satisfied with all aspects of my experience with Audi Fresno. Thank you. More

by LYNDZEE Verified Customer Verified Customer

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Satisfied So far I am really satisfied with all of the employees who helped me and they put their all efforts to answer the all enquiries made by me.. So far I am really satisfied with all of the employees who helped me and they put their all efforts to answer the all enquiries made by me.. More

by MANPREET8085 Verified Customer Verified Customer

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Great Experience Friendly Service from the time you walk in and they make sure your walk out happy. Great on following up, wont't go anywhere else . Friendly Service from the time you walk in and they make sure your walk out happy. Great on following up, wont't go anywhere else . More

by PETER559 Verified Customer Verified Customer

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Porsche Service is a notch better than you would expect from Porsche service is great everything that you expect and then some. They really work as a team under Dan’s toolage. I love that you call back and the Porsche service is great everything that you expect and then some. They really work as a team under Dan’s toolage. I love that you call back and they all seem to know the status of your car. More

by wcarveth Verified Customer Verified Customer

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Peace of mind For years the service department has been truly exceptional! The best service period. Everyone is always courteous, knowledgable, and goes above and b For years the service department has been truly exceptional! The best service period. Everyone is always courteous, knowledgable, and goes above and beyond. I always know I’m going to be taken care of with ease. I woukd buy another Audi simply because of this service department. More

by MISS_WRIGHT88 Verified Customer Verified Customer

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routine Made appt with hugo,.Greeted and questions were asked about visait. Quickly dispatched and i was on my way. Called to let me car was ready for pic Made appt with hugo,.Greeted and questions were asked about visait. Quickly dispatched and i was on my way. Called to let me car was ready for pickup. The car was ready and washed as promised . very professional. Good job More

by RSMRALPH Verified Customer Verified Customer

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Had an issue with ac on my A7 Everyone in the service department is awesome. Shane and Hugo were so helpful. Took my car in without an appointment and they took me in ASAP. Top of Everyone in the service department is awesome. Shane and Hugo were so helpful. Took my car in without an appointment and they took me in ASAP. Top of the line service at Audi Fresno More

by CTORRESQ Verified Customer Verified Customer

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Excellent service Hugo Gutierrez is a great service manager who makes sure that I am happy with the service on my Cayenne S. If something isn't quite right I can rely Hugo Gutierrez is a great service manager who makes sure that I am happy with the service on my Cayenne S. If something isn't quite right I can rely on Hugo to take care of it. He's a good listener and responsive to my requests. More

by gstanton Verified Customer Verified Customer

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