Hugo Monterroso | Page 16

Excellent service, I recommend them to everyone. They attended to me and addressed my concerns, and it was fast and satisfact They attended to me and addressed my concerns, and it was fast and satisfact More

by LAURIBEL Verified Customer Verified Customer

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Takes the dealership 2 weeks just to diagnose your vehicle. Then it takes another week or 2 for the warranty claim to be approved then another week for the actual repairs. Dealer refuses to provide re vehicle. Then it takes another week or 2 for the warranty claim to be approved then another week for the actual repairs. Dealer refuses to provide rental vehicle during lost time They don’t resolve all car issues at the same time. Car is constantly breaking down. Do not trust they know how to repair cars correctly. I have had to take the car back every 2 months for the same check engine light. Now they started charging the customer for disposable gloves for mechanics and credit card fee. Prioritize profits with trash service They never provide updates on the car during thr month the vehicle is there. Just a text at 4:59 pm telling you the car is ready and to pick up. More

by customer Verified Customer Verified Customer

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Your success is with your assistant manager Luis Garcia Understands the clents needs and provides support and confidence that the work gets done on time and without problems A great asset to Kendall Dodg Understands the clents needs and provides support and confidence that the work gets done on time and without problems A great asset to Kendall Dodge dealership More

by JSJOHNSTON1103 Verified Customer Verified Customer

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I like this dealer because I have a couple of people working hard and you can feel like friends working hard and you can feel like friends More

by revavie43 Verified Customer Verified Customer

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Thanks to kendall dodge for always helping me. My service was fast and everything was perfect. My service was fast and everything was perfect. More

by MGLUGOOCT Verified Customer Verified Customer

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Siempre resuelven rápido el problema, son amables y preocupados, lo recomiendo, muy profesionales , 5 stars preocupados, lo recomiendo, muy profesionales , 5 stars More

by Cesar Arenas Verified Customer Verified Customer

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The service provided to me was perfect, I was amazed by Hugo's help and guidance, im grateful to be part of kendall dodge family. Thanks Hugo's help and guidance, im grateful to be part of kendall dodge family. Thanks More

by MGLUGOOCT Verified Customer Verified Customer

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I had a great experience at Jeep in Kendall thanks to Service Advisor Hugo! I came in because a lot of warning lights were on and I was due for maintenance. Hugo was extremely friendly, helpful, and made Service Advisor Hugo! I came in because a lot of warning lights were on and I was due for maintenance. Hugo was extremely friendly, helpful, and made sure everything was taken care of in a timely manner. He explained the issues clearly, offered practical solutions, and made the whole process stress-free. I truly appreciate his professionalism and great customer service. Thank you, Hugo! More

by Lynnette Verified Customer Verified Customer

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Service was quick and efficient. Hugo understood my concerns and made sure that my jeep was fixed and returned in a timely manner. I will only take my jeep to Hugo and Kendall Jeep. Hugo understood my concerns and made sure that my jeep was fixed and returned in a timely manner. I will only take my jeep to Hugo and Kendall Jeep. More

by aliluna33 Verified Customer Verified Customer

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I took my truck for an alignment and the Adaptive Cruise Control (ACC) malfunction. It was supposed to be ready the next day. Over a week at the dealer without a call or an update of what was happening i ca Control (ACC) malfunction. It was supposed to be ready the next day. Over a week at the dealer without a call or an update of what was happening i called many times and never got a phone call back. Finally i picked up my truck they told me it was ready, after leaving and driving on the highway i felt the truck pulling to the right again and the adaptive cruise control back on again. So basically a week without my truck and back with the same issues i had. Disappointed More

by Ereynel Verified Customer Verified Customer

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