Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 17

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
756 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

756 Reviews

Write a Review

756 Reviews of Hugo Monterroso

July 11, 2025

Dealership Rating
Employee Rating

Thanks to kendall dodge for always helping me. My service was fast and everything was perfect. More

by MGLUGOOCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 07, 2025

Dealership Rating
Employee Rating

Siempre resuelven rápido el problema, son amables y preocupados, lo recomiendo, muy profesionales , 5 stars More

by Cesar Arenas
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 06, 2025

Dealership Rating
Employee Rating

The service provided to me was perfect, I was amazed by Hugo's help and guidance, im grateful to be part of kendall dodge family. Thanks More

by MGLUGOOCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 03, 2025

Dealership Rating
Employee Rating

I had a great experience at Jeep in Kendall thanks to Service Advisor Hugo! I came in because a lot of warning lights were on and I was due for maintenance. Hugo was extremely friendly, helpful, and made More

by Lynnette
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

July 01, 2025

Dealership Rating
Employee Rating

Service was quick and efficient. Hugo understood my concerns and made sure that my jeep was fixed and returned in a timely manner. I will only take my jeep to Hugo and Kendall Jeep. More

by aliluna33
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jul 01, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2025

Dealership Rating
Employee Rating

I took my truck for an alignment and the Adaptive Cruise Control (ACC) malfunction. It was supposed to be ready the next day. Over a week at the dealer without a call or an update of what was happening i ca More

by Ereynel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Reynel. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 30, 2025

Dealership Rating
Employee Rating

Hugo is súper profesional always take care customers like family I’m very happy with the service area for everything More

by José cortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

Muy bueno 👌, y con buen trato a los clientes y con muy buena calidad de servicio More

by cngp1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2025

Dealership Rating
Employee Rating

The only issue was communication. I'm the one that had to reach out for updates. And my vehicle took a week to be serviced. More

by nomiriley
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 26, 2025

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

June 19, 2025

Dealership Rating
Employee Rating

is the best in the south, You can be sure to do your services in this place More

by wsandoval38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

...
17
...

Dealership Inventory (674 Vehicles)

used 2023 Kia Telluride car, priced at $33,144
2023 Kia Telluride
used
Everlasting Silver exterior
Automatic
Front-wheel Drive
used 2026 BMW 228 Gran Coupe car, priced at $32,418
2026 BMW 228 Gran Coupe
used
Gray exterior
Automatic
Front-wheel Drive
used 2024 Genesis GV80 car, priced at $48,415
2024 Genesis GV80
used
Makalu Gray exterior
Automatic
All-wheel Drive
used 2022 Ram 2500 car, priced at $54,237
2022 Ram 2500
used
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee L car, priced at $41,321
2026 Jeep Grand Cherokee L
new
Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $44,357
2026 Jeep Wrangler
new
JOOSE exterior
Automatic
Four-wheel Drive