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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 20

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
758 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

758 Reviews

Write a Review

758 Reviews of Hugo Monterroso

May 11, 2025

Dealership Rating
Employee Rating

Best Experience ever He helped me with all my concern and he's very professional Excelente More

by CORP.AYERBE
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 14, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 10, 2025

Dealership Rating
Employee Rating

The only thing that was a bit distasteful was trying to upsell me a wheel alignment I didn’t need. My car has barely 11k miles and then I was recommended a wheel alignment like I was an idiot. More

by katerine.santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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May 10, 2025

Dealership Rating
Employee Rating

Muy buen trabajo, muy rápido y muy profesional lo recomiendo 100% el mejor Diler del sur de la Florida More

by JUDOIS4FUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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May 09, 2025

Dealership Rating
Employee Rating

All very good except they told me 1 hour and took more than 2h. The agent was very profesional. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 09, 2025

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2025

Dealership Rating
Employee Rating

Everything was excellent Hugo is a great servidor advisor and very attentive. 10 out of 10 More

by Davidpena09071991
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 07, 2025

Dealership Rating
Employee Rating

I feel that the service agent was only trying to sell me services and did not care about my needs. More

by JMMS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

May 05, 2025

Dealership Rating
Employee Rating

It’s the worst service department and Emplyees all vaping in front of Customers and Director of Service was Awful More

by fishmongerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Rodriguez , Tony

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May 07, 2025

Kendall Dodge Chrysler Jeep Ram responded

"Fishmongerst" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2025

Dealership Rating
Employee Rating

He is the best. Excellent customer service. Hugo consistently demonstrates professionalism and He goes the xtra mile to satisface my needs and understand my frustrat More

by Monteriagal
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 02, 2025

Dealership Rating
Employee Rating

They took days and dint enven check my truck and i order some parts and every day they say ups is late i havent get the parts yet More

by Maikol blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felix Noguera, Jose Perez

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May 01, 2025

Dealership Rating
Employee Rating

Good experience Good experience Hugo was very helpful in getting everything done that I needed. The showroom is also very nice More

by BALLOONFANTASY
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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