Hugo Monterroso | Page 20
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
750 Reviews
Write a Review750 Reviews of Hugo Monterroso
May 02, 2025
They took days and dint enven check my truck and i order some parts and every day they say ups is late i havent get the parts yet some parts and every day they say ups is late i havent get the parts yet More
Other Employees Tagged: Felix Noguera, Jose Perez
April 12, 2025
Unprofessional liars, I took my car for 5 recall they didn’t performance and said they did after 1 week. They crash the left side fender I the guy was blocked my vision when I when to seat for driving, n didn’t performance and said they did after 1 week. They crash the left side fender I the guy was blocked my vision when I when to seat for driving, noticed when just arrived home. More
April 07, 2025
It’s always a pleasure having Hugo take care of any of my Jeep issues he is always very knowledgeable and his willingness to get my issues resolved promptly is A1! If i could give him 100 STARS I will!!! Jeep issues he is always very knowledgeable and his willingness to get my issues resolved promptly is A1! If i could give him 100 STARS I will!!! More
April 02, 2025
Very good service to my vehicle, fast and delivered on time. The waiting area is very good. time. The waiting area is very good. More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis
April 01, 2025
Truck spends more time with you guys than with me. Has been there multiple times for the same issue. Still having the same issue. It was not fixed after 2 1/2 weeks. I still don't have any idea what r Has been there multiple times for the same issue. Still having the same issue. It was not fixed after 2 1/2 weeks. I still don't have any idea what repairs were done cause I did not receive that summary when picking up the truck. I requested by text. No answer , no paper. And you guys dented the door which I'm waiting to get repaired supposedly this Friday. More
Other Employees Tagged: Hugo Monterroso
March 28, 2025
Got there early with an appointment and I still had to wait over 3 hours for my car, just for an oil change! When I asked the guy after waiting 2 hours he said my car was on the jack and they were working wait over 3 hours for my car, just for an oil change! When I asked the guy after waiting 2 hours he said my car was on the jack and they were working on it, that was a lie! I don’t trust you guys More

