Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 33

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

August 01, 2024

Dealership Rating
Employee Rating

Excellent communication skills, the customer service staff at the service department were very efficient. I loved even the way the manager treated us. We will be returning to this dealer. More

by soley15x
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2024

Dealership Rating
Employee Rating

Great service from the moment i arrived, the advisor assigned to me was knowledgeable and made sure my car was fixed. More

by INES614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

August 01, 2024

Dealership Rating
Employee Rating

The best dealer in the whole state of Florida , best service & attention , highly recomendé ,,, 100% More

by MOPAR LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2024

Dealership Rating
Employee Rating

The best experience I ever received on time profesional explained me everything and resolved all my question I recommend hugo More

by Raúl Meneses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2024

Dealership Rating
Employee Rating

Hugo needs to be fired he does not respond to emails. Chased him for 4 months. Finally get my jeep what he told me was done was not. He wouldn’t respond one I showed up in person refused to see me sent C More

by riadigosjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 31, 2024

Dealership Rating
Employee Rating

Easy and quick. .. every one super attentive and nice... I'll be back for my services every time 🎉 More

by degrazia.val
Service Price Transparency
Service Communication
Recommend Dealer
Yes

July 31, 2024

Dealership Rating
Employee Rating

Best dealership I’ve ever taken my car to Felipe was the best Service Advisor I’ve ever dealt with as well. Top-tier service, Would only bring my vehicle back here More

by gilchristopher823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2024

Dealership Rating
Employee Rating

I was kept informed , and my vehicle troubles got resolved. Thank you for resolving my truck problems More

by VALESIGUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Jul 31, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 23, 2024

Dealership Rating
Employee Rating

Bad service from Hugo. Did not return my calls on timely manner. Did not return call for over two days while my car being serviced. Did not keep me informed of work bein More

by Alexrdiaz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2024

Kendall Dodge Chrysler Jeep Ram responded

Alex. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 19, 2024

Dealership Rating
Employee Rating

very prompt and efficient very professional my wife was in and out in less than an hour were very pleased with the service advisor, and we are happy with our vehicles since we’ve purchased it More

by GUSTAVOPADRONMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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