Hugo Monterroso | Page 33
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
750 Reviews
Write a Review750 Reviews of Hugo Monterroso
August 01, 2024
Excellent communication skills, the customer service staff at the service department were very efficient. I loved even the way the manager treated us. We will be returning to this dealer. staff at the service department were very efficient. I loved even the way the manager treated us. We will be returning to this dealer. More
Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino, Shauna Davis
August 01, 2024
Great service from the moment i arrived, the advisor assigned to me was knowledgeable and made sure my car was fixed. assigned to me was knowledgeable and made sure my car was fixed. More
Other Employees Tagged: Paula Bean
August 01, 2024
The best dealer in the whole state of Florida , best service & attention , highly recomendé ,,, 100% service & attention , highly recomendé ,,, 100% More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis
August 01, 2024
Hugo needs to be fired he does not respond to emails. Chased him for 4 months. Finally get my jeep what he told me was done was not. He wouldn’t respond one I showed up in person refused to see me sent C Chased him for 4 months. Finally get my jeep what he told me was done was not. He wouldn’t respond one I showed up in person refused to see me sent Christian. Call me I’ll be happy to give details and share the email chain that documents the unprofessional horrible job Hugo did More
July 31, 2024
Best dealership I’ve ever taken my car to Felipe was the best Service Advisor I’ve ever dealt with as well. Top-tier service, Would only bring my vehicle back here best Service Advisor I’ve ever dealt with as well. Top-tier service, Would only bring my vehicle back here More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, George Ruiz, Jose Lopez, Lazaro Varas, Paula Bean
July 26, 2024
I was kept informed , and my vehicle troubles got resolved. Thank you for resolving my truck problems resolved. Thank you for resolving my truck problems More
Other Employees Tagged: Paula Bean
July 23, 2024
Bad service from Hugo. Did not return my calls on timely manner. Did not return call for over two days while my car being serviced. Did not keep me informed of work bein Did not return my calls on timely manner. Did not return call for over two days while my car being serviced. Did not keep me informed of work being done or parts needed, or even car parts ordered out of town delaying car. More
July 19, 2024
very prompt and efficient very professional my wife was in and out in less than an hour were very pleased with the service advisor, and we are happy with our vehicles since we’ve purchased it in and out in less than an hour were very pleased with the service advisor, and we are happy with our vehicles since we’ve purchased it More

