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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 75

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
752 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

752 Reviews

Write a Review

752 Reviews of Hugo Monterroso

January 17, 2022

Dealership Rating
Employee Rating

Mr. Povsic, Mathew and Hugo took excellent care of me and my truck in service. Thank you. More

by reiglez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Povsic, Matthew Lagares

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Jan 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 12, 2022

Dealership Rating
Employee Rating

Asst Service Mgr Hugo Monterroso and Srrvice writer Feix go out of their say to help you. They provide you with updates and give you a way to reach them directly. Service is awesome! More

by MPRAT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Francisco, Paula Bean

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Jan 12, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 06, 2022

Dealership Rating
Employee Rating

I am extremely happy with the service and process provided, i will always recommend Kendall Dodge to all my friends and family. Tony, Chris, Miguel, Paula and the whole staff are friendly and very he More

by SUSY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Matthew Lagares, George Ruiz, Jose Lopez, Paula Bean, Shauna Davis

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Jan 07, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 06, 2022

Dealership Rating
Employee Rating

I have visited kendall Dodge Chrysler Jeep Ram, and I have very good experience and customer service from Hugo More

by CAROLINA GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 06, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 06, 2022

Dealership Rating
Employee Rating

My experience always is excellent in this dealer, I receive very good assistance and the service is amazing More

by GISECORREA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 06, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2022

Dealership Rating
Employee Rating

Great Service but Not so good in updating your car status, they need to improved, how to communicate with their customers so he or she can have a better peace of mind. More

by taino_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas

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Jan 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 04, 2022

Dealership Rating
Employee Rating

Ive been having jeeps for ten years and oive in 5 states. Kendall jeep is by far the best. More

by alvaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 27, 2021

Dealership Rating
Employee Rating

We have been customers of Kendall Dodge Chrysler Jeep Ram the service department is great the customer service is above and beyond what is expected. Great place to buy a car. More

by KATVALISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean

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Dec 28, 2021

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 22, 2021

Dealership Rating
Employee Rating

Service department is amazing they get out quick!the sales staff is very professional.great job guys. More

by LOUIEDIEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Francisco, George Ruiz, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

Report | Print
Dec 22, 2021

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 15, 2021

Dealership Rating
Employee Rating

Poor communication regarding work performed. Difficult to reach service advisors concerning updates, etc. Vehicle issues were addressed, but still awaiting records. More

by extension2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lazaro Varas , Matthew Mair

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Dec 15, 2021

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We do apologize if your time with us was not favorable but we can help turn that around. We have included your feedback to our team for review but in order for them to get in touch with you, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

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