Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 36

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

May 24, 2024

Dealership Rating
Employee Rating

Very courteous and professional. They recommend what you need but they're not pushy at all. More

by christypineda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 22, 2024

Dealership Rating
Employee Rating

Ms Paula she is super profesional and empathic. She knows listening the customer needs and is focused in solving the problems. The rest of the staff is the worse. Bad attitude, avoiding to work , a More

by sertore13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Kendall Dodge Chrysler Jeep Ram responded

"Sertore13" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2024

Dealership Rating
Employee Rating

Hugo service is excellent , he is on top of every detail and he get in contact with me always. Thanks More

by quinteroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2024

Dealership Rating
Employee Rating

I like the cleanest of this Dealer Service areas. But one of the must important things that happen to me on May 17. That Mr. Jose Mondragon gives me an excellent customer services. On where I enter t More

by Antonieta Ramkoburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 18, 2024

Dealership Rating
Employee Rating

Buena atención y servicio de excelencia lo recomiendo 100% gracias por el servicio gracias por todo More

by alienbello12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 17, 2024

Dealership Rating
Employee Rating

Hugo is amazing! !! I have always been very impressed with his customer service and knowledge on what is being done on my truck. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 17, 2024

Dealership Rating
Employee Rating

Hugo is very customer centered and kept me updated regularly. I always trust the work done on my jeep. Never been disappointed. More

by gwengwn62brly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

May 17, 2024

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 09, 2024

Dealership Rating
Employee Rating

Paula Bean is an excellent person, very professional and super attentive. She provided a 5-star service. More

by scarlsfrancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

May 09, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 08, 2024

Dealership Rating
Employee Rating

I had a great customer service that was provided by Hugo. I will continue to take my truck in for service or recalls. More

by dpflconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 03, 2024

Dealership Rating
Employee Rating

The process took some time but I was always well informed by Lazaro and having the car rental given to me really helped More

by EVELYN510
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas

May 03, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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