Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 40

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

March 03, 2024

Dealership Rating
Employee Rating

3 weeks to get diagnostic over month to get car And issue not solved Came in for check engine a week after light back on More

by carlospeirallo1972
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

March 03, 2024

Dealership Rating
Employee Rating

Very Good Experience. ?? Very Good Experience. ?? in the Dealership. Thanks for your good service. More

by pereztrev
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

March 03, 2024

Dealership Rating
Employee Rating

Service is really poor, there is no way to check status of my problem, I could not contact him easily, all my info was wrong after 2 or 3 attempts to fix it. I have been client for 4 years and haven't had More

by VERONICABONILLASARMIENTO
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

February 29, 2024

Dealership Rating
Employee Rating

Very professional and excellent customer service. Great service super fast I will recommend to anyone that owns a doge Ram truck More

by JR505505
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 15, 2024

Dealership Rating
Employee Rating

Hugo is incredibly responsive. I have some parts he ordered that have not come in yet. He called to keep me updated with everything that is going on. Fantastic employee. More

by JALESSAN28
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Feb 16, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2024

Dealership Rating
Employee Rating

It's fine. It's certainly not a Mercedes dealership. You get what you pay for. You have to manage your expectations More

by gstula
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Feb 15, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

February 07, 2024

Dealership Rating
Employee Rating

La peor experiencia lleve mi van por el aire malo lo tuvieron dos semanas y la reparación duró dos meses y page $3500 lo lleve lo tuvieron 5 día y no le hicieron nada son unos estafadores More

by Jmcanales
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

November 02, 2023

Dealership Rating
Employee Rating

Hugo Monterroso is wonderful at his job. He's always very patient and always explains exactly what's going on with my jeep.. he always makes taking my jeep into the dealership, enjoyable. Fo More

by YAMILENUNEZ84
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Nov 02, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Nov 02, 2023

YAMILENUNEZ84 responded

Hugo Monterroso is wonderful at his job. He's always very patient and always explains exactly what's going on with my jeep.. he always makes taking my jeep into the dealership, enjoyable. For that reason anytime I have to get new tires or anything I go there. Super appreciate everything he does.

November 01, 2023

Dealership Rating
Employee Rating

Best service and support is given by Paula bean and the serivuce dept always going the extra mike More

by Lcubilla
Recommend Dealer
Yes
Nov 02, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 01, 2023

Dealership Rating
Employee Rating

Hugo was great and im very happy ŵith the service and communication. My jeep is running muçh better More

by hiranrealtor2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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