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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 41

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

November 01, 2023

Dealership Rating
Employee Rating

Great staff they are very professional and efficient, I'm very happy I will tell my friends and family More

by xtijerino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, George Ruiz, Jose Lopez, Lazaro Varas, Paula Bean, Evan Starr

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Nov 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 25, 2023

Dealership Rating
Employee Rating

Amazing service and customer service. I will always recommend people to go there. They were also fast. More

by urizar.marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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Oct 25, 2023

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 24, 2023

Dealership Rating
Employee Rating

Mechanics need to have more knowledge at what they do I had to take my jeep 4 times in for same issue.on top I did a road trip and jeep was leaking oil the whole way there and back More

by Juan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
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Oct 24, 2023

Kendall Dodge Chrysler Jeep Ram responded

"Juan" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2023

Juan responded

I put JUAN because im the one that takes Jeep in for service for my wife so it should be then MARLEM CHAVARRIA

October 20, 2023

Dealership Rating
Employee Rating

As always service was fabulous. Paula took great care of me as she always does. Looking forward to buying my new Gladiator and always servicing my vehicles at Jeep/Chrysler. Thank y More

by IVILITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Matthew Lagares, Paula Bean , Angel Garcia sales manager

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Oct 23, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 20, 2023

Dealership Rating
Employee Rating

Excellent customer service. Staff knowledgeable and attentive. Efficient in all they do. I highly recommend this place. More

by anamesa1386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 17, 2023

Dealership Rating
Employee Rating

Excellent service. Great staffing. Clean dealership. Friendly. Felt safe. Quick service. Good communication. Comfortable waiting area. More

by ENRIQUERODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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Oct 18, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Oct 18, 2023

ENRIQUERODRIGUEZ0 responded

Excellent service. Great staffing. Clean dealership. Friendly. Felt safe. Quick service. Good communication. Comfortable waiting area

October 17, 2023

Dealership Rating
Employee Rating

The visit was ok, system went down but I got a replacement car. Excellent service thank you More

by LINAL2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, George Ruiz, Jose Lopez, Jorge Del Pino, Paula Bean

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Oct 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 17, 2023

Dealership Rating
Employee Rating

Very good service and understanding of the issues on time and providing advise in any steps of the process More

by Lidia doce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Blanco, Matthew Lagares, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis

Report | Print
Oct 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2023

Dealership Rating
Employee Rating

Gran trabajo del dealer, así como de la atención de Hugo a la hora de recibir el auto y mantenernos informados sobre el proceso de reparación. Gracias y muy buen servicio. More

by LUBBEN OTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 16, 2023

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 10, 2023

Dealership Rating
Employee Rating

Buen Servicio, Hugo muy atento, amable y conocedor de su trabajo. Las instalaciones limpias y agradables More

by dgilrojas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 10, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

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