Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Hugo Monterroso

Overview Reviews (750) Inventory (680)

Contact Me

View All Employees

< View All Employees

Hugo Monterroso

Hugo Monterroso | Page 61

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me

4.5

750 Reviews

Overview Reviews (750) Inventory (680)

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English

Spanish

4.5

750 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Hugo Monterroso

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

750 Reviews of Hugo Monterroso

September 20, 2022

Dealership Rating

Employee Rating

Advisors atentos y profesionales, conocedores de las marcas y particularidades. El lugar limpio y cómodo, excelente servicio marcas y particularidades. El lugar limpio y cómodo, excelente servicio More

by dgilrojas4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

September 17, 2022

Dealership Rating

Employee Rating

Good service and friendly staff willing to explain all the details about your car maintenance and warranty the details about your car maintenance and warranty More

by herbert avalo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2022

Dealership Rating

Employee Rating

Muy bien servicio por parte del asociado Hugo. Me mantuvo informado todo el tiempo que duro el servicio. Me mantuvo informado todo el tiempo que duro el servicio. More

by LUBBEN OTERO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

September 15, 2022

Dealership Rating

Employee Rating

Great job with service. Advisor was wonderful. Even in rough times they provided a great job. Advisor was wonderful. Even in rough times they provided a great job. More

by dpflconstruction

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 15, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2022

Dealership Rating

Employee Rating

The Dealer Mechanichs are good , but in my Casé my car, was not tested .When I p/u my car and turned it of it did not start.It turns out I have an electrical problem over looked by the mechanics. was not tested .When I p/u my car and turned it of it did not start.It turns out I have an electrical problem over looked by the mechanics. More

by echavarriawilliam48

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

Report | Print

September 13, 2022

Dealership Rating

Employee Rating

The service from Hugo Monterroso was extreme excellent lent, he is always on top of everything. 5 stars for him!. lent, he is always on top of everything. 5 stars for him!. More

by quinteroj

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 13, 2022

Dealership Rating

Employee Rating

La verdad es que despues de todo el mal rati que pase, don Miguel Obregón (manager) fue quien pudo solucionar mi problema, excelente atención y empatía de la demas gente no puedo decir nada bueno, mala co don Miguel Obregón (manager) fue quien pudo solucionar mi problema, excelente atención y empatía de la demas gente no puedo decir nada bueno, mala comunicación mucha mentira y eso no me agrada More

by Francisco

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic

Report | Print

Sep 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 12, 2022

Dealership Rating

Employee Rating

Professional service. My service manager was very knowledgeable and courteous. I would recommend to friends and family. My service manager was very knowledgeable and courteous. I would recommend to friends and family. More

by robe2388

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Evan Starr

Report | Print

Sep 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 11, 2022

Dealership Rating

Employee Rating

The experience and the service that I received while I was at dealer was something I’ve never seen anywhere else. was at dealer was something I’ve never seen anywhere else. More

by Steveenspinosa9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Matthew Lagares, George Ruiz, Lazaro Varas, Paula Bean, Shauna Davis, Evan Starr

Report | Print

Sep 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 07, 2022

Dealership Rating

Employee Rating

Parts from suppliers are hard to get. Min while the Service dept goes out of there way to compensate for the lack of it. Min while the Service dept goes out of there way to compensate for the lack of it. More

by cardts56@bellsouth.net

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christian Povsic, Paula Bean, Felix Noguera

Report | Print

Sep 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

Dealership Inventory (680 Vehicles)

2023 Ram 1500 | used

$36,896

2023 Ram 1500

used

Bright White Clearcoat exterior

Automatic

Rear-wheel Drive

$36,896

View Vehicle Details

View Details

2026 Jeep Gladiator | new

$36,595

2026 Jeep Gladiator

new

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$36,595

View Vehicle Details

View Details

2026 Jeep Gladiator | new

$50,820

2026 Jeep Gladiator

new

Granite Crystal Clearcoat Metallic exterior

Automatic

Four-wheel Drive

$50,820

View Vehicle Details

View Details

2026 Ram 1500 | new

$48,314

2026 Ram 1500

new

Granite Crystal Clearcoat Metallic exterior

Automatic

Rear-wheel Drive

$48,314

View Vehicle Details

View Details

2026 Ram 1500 | new

$49,870

2026 Ram 1500

new

Blue Metallic exterior

Automatic

Four-wheel Drive

$49,870

View Vehicle Details

View Details

2026 Dodge Durango | new

$39,743

2026 Dodge Durango

new

DB Black Crystal Clearcoat exterior

Automatic

Rear-wheel Drive

$39,743

View Vehicle Details

View Details

View All Inventory