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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 74

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
752 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

752 Reviews

Write a Review

752 Reviews of Hugo Monterroso

March 04, 2022

Dealership Rating
Employee Rating

The service department at Kendall Dodge Chrysler Jeep Ram did an excellent job at replacing the tailgate lamp on my 2015 Dodge Durango More

by wsomeillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 02, 2022

Dealership Rating
Employee Rating

Excelente servicio best service ever good people ! Will definitely come back Best experience Will recommend it More

by robertoceruto11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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Mar 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2022

Dealership Rating
Employee Rating

They were wonderful and very helpful. Got the job done smoothly and quickly. Thank you More

by yolyg333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

Report | Print
Feb 26, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 24, 2022

Dealership Rating
Employee Rating

Great fast service and very friendly and kind employees . I recommend anyone to get their services from them More

by EDWINPEREZ29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, George Ruiz, Lazaro Varas, Jorge Del Pino, Evan Starr

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Feb 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 20, 2022

Dealership Rating
Employee Rating

Best service by Hugo, always ready to help, very well recomended service advisor. Thank you Hugo More

by manzini78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 21, 2022

Kendall Dodge Chrysler Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 16, 2022

Dealership Rating
Employee Rating

Did not solve the problema on the car and it took several weeks to get an answer More

by Cristobal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Feb 16, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Cristobal. We will be happy to assist you in connecting with our service team. To help our leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 15, 2022

Dealership Rating
Employee Rating

All staff is helpful and professional, and courteous. The agent that helped me was very helpful. More

by peps22169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

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Feb 16, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 24, 2022

Dealership Rating
Employee Rating

Ask for Hugo when you take you car in for service, he privides Excellent Service, More

by SASA_VA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Jan 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 18, 2022

Dealership Rating
Employee Rating

Muy buena atención en todos los aspectos, y la atención en el servicio muy buena More

by RCHOY2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Report | Print
Jan 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 17, 2022

Dealership Rating
Employee Rating

All was ok we appreciate service and support. Our car now is secured and updated More

by Gustavogonzalezc
Recommend Dealer
Yes
Report | Print
Jan 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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