Humbert Cazaubon | Page 33

excellent customer service Just made my second purchase from BMW of Sarasota. It's worth the drive from Clearwater. Customer service is amazing. Despite multiple sales going Just made my second purchase from BMW of Sarasota. It's worth the drive from Clearwater. Customer service is amazing. Despite multiple sales going that day, I felt like I was the only one making a purchase. Eddie, my sales person, was a pleasure to deal with again. He made sure I got a great deal. Service department is also amazing and very helpful. I wouldn't go anywhere else to purchase a car. More

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SERVICE SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUC SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUCH APPRECIATED AND OFTEN OVERLOOKED IN TODAY'S BUSINESS CLIMATE. WELL DONE. MARK C. More

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A++ Experience. . . From my initial contact, all the way through the leasing experience, Johnny, Eric and Caz made sure they exceeded my expectations. . . And I got a gre From my initial contact, all the way through the leasing experience, Johnny, Eric and Caz made sure they exceeded my expectations. . . And I got a great deal to boot ! . . . Antionette, my BMW “Genius “ did a great job as well . . . More

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First BMW -- Great Experience throughtout the whole process. I just picked up a 2018 BMW M2 in Long Beach blue. Originally, I was undecided between the m240i and M2. I was on truecar website and requested I just picked up a 2018 BMW M2 in Long Beach blue. Originally, I was undecided between the m240i and M2. I was on truecar website and requested more information. I then received a call from Matt Schultz. Matt spoke to me for about 15 min giving me a run down of the M240i and the M2. That weekend, I went to see Matt and look at both cars. I was still undecided. Matt was very patient with me and answered of all my questions. I told him I would get back to him. Two weeks later, I went in to see Matt again and I placed my order for a Long beach blue M2. I had not seen the color in person so i was a little nervous. Knowing this Matt took pics and sent them to me of a long beach blue M2 that was at a BMW event. I had to wait a while for the car but during this time Matt always answered any of my questions and always kept me up to date on the status of the car. When the car finally arrived Matt immediately sent me pics. Throughout the whole process Matt went above and beyond. He provided excellent customer service. The sales director Emilio Torres provided excellent customer service and helped make the sale of the car go super smooth. When I went to pick up the car Emilio made sure to come over and say hello. When I picked up the car financial part was quick and easy. Humbert Cazaubon was great and provided excellent customer service. Before taking the car home, Jennifer Almeyda Soto showed my wife and I how to setup the technical side of the car. She helped us pair our phones and setup our car individual car settings. Jennifer is extremely knowledgeable and helpful. Thank you BMW of Sarasota!! More

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Very Attentive Sales Process Eric and Caz were very helpful in getting me into my 6th BMW Sedan. Very attentive and listened well. And they made the process very easy. and I love Eric and Caz were very helpful in getting me into my 6th BMW Sedan. Very attentive and listened well. And they made the process very easy. and I love the new BMW 530i! More

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Family atmosphere Rich was very helpful ,asked questions to uncover and under stand what I was looking for in my next car. There was no pressure selling ,He made the w Rich was very helpful ,asked questions to uncover and under stand what I was looking for in my next car. There was no pressure selling ,He made the whole transaction enjoyable and stress free ,made me feel like I was Family .so relaxed I’m now Enjoying my 1st BMW Thanks also to Caz and Jerry for helping to get it done More

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First BMW I have often been put off at high end dealerships by the air of pretentiousness that prevails. No so here. My salesman, Rich Liammari made me feel wel I have often been put off at high end dealerships by the air of pretentiousness that prevails. No so here. My salesman, Rich Liammari made me feel welcome from the first handshake. I didn't buy until my third visit. Never any pressure from Rich. The X-5 5.0 has exceeded all my expectations as have the people at Sarasota BMW. More

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Nothing but AWESOME! Best car buying experience! Everyone at this dealership every step of the way made us feel important. No pressure or run arounds. Eric was patient wit Best car buying experience! Everyone at this dealership every step of the way made us feel important. No pressure or run arounds. Eric was patient with us and very straight forward. Humbert was on top of everything and helpful. Jesus keep me informed. I am so glad we decided to come here. I am very thankful they made it happen for me. :) More

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Excellent experience My salesperson, Chris S. was most professional and a straight shooter. Listened to what I was saying and made the deal happen with help from his mana My salesperson, Chris S. was most professional and a straight shooter. Listened to what I was saying and made the deal happen with help from his management team. Answered all questions and anticipated many more. Go see this young man, he is the no pressure guy you want to work with! Thank you, Chris and Sarasota BMW More

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Third purchase from same dealer By far the best sales person we have dealt with ever, this is our third BMW and we could not be happier to do business with BMW of Sarasota. Our sales By far the best sales person we have dealt with ever, this is our third BMW and we could not be happier to do business with BMW of Sarasota. Our sales person Naycolle was just simply amazing, she had so much patience and extremely helpful, went above and beyond to help us and make this experience so pleasant. Then Caz, the finance advisor made us understand everything from beginning to end. I will be customer for life as long as you have people like Naycolle and Caz in your dealership More

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