"Great experience from sales and beyond"
I leased my 2018 NX for the first time at Lexus of Knoxville. Hunter Wright greeted me at the door and between he and james Kanipe I was able to stay in the Lexus family since 2005. They both went above and beyond to make it happen for me and I love my NX. I also have to shout out the staff there, the receptionist, finance, parts, porters, and shane and Shiloh in service. I always feel welcomed when I arrive and throughout the whole service process. While shane and shiloh are the only two I've worked with in Service I trust anyone is 5 star.
"Michael J Roderiquez is DaBoss"
I’ve been a Lexus owner since 2005. Never had my 2 RX hybrids serviced anywhere else. Michael J Roderiquez ALWAYS treats me like I’m the only customer he has. Bravo!!
"Lexus of Knoxville Rocks!"
I’ve simply come to the expectation of a great experience because it happens each and every time with this Lexus team!
Special thanks to Jamison, Michael and Hunter... for their expertise, knowledge and professionalism. They do not waiver on customer service. Dependable and positive !!!
"My certified RX 350 2015 model"
I came in to get my air conditioning system fixed on my 2011 RX 350 and drove off with a certified 2015 RX 350 with Navigation. My experience with Brice and the whole sales staff was outstanding they couldn’t have been more helpful and made the whole process smooth and easy. Brice accompanied me to take the vehicle to my wife to see during his busy schedule day. I highly recommend this Lexus Dealer to whomever may need a new or used automobile.
"A fantastic experience"
I recently had the pleasure of going to Lexis of Knoxville to purchase a car. I actually purchased a Lexus 570 as well as a 2018 LC 500. From the sales team , I worked primarily with the Bryce Reynolds and Hunter Knight. These gentlemen were absolutely amazing when it came to professionalism as well as willingness to explain details of each car. They listened to my concerns as well as what I was willing to pay for the cars. I felt that they were doing everything that could to try to work with me in obtaining the cars. They brought out details that I had never thought about and they were always willing to answer any questions that I may have. Despite not securing the deal on the first visit, they called me to check on the status of the sale and if I had any further questions. I have bought many cars in the past but without I. doubt, this experience was the best I ever had. Lexus , in its entirety, puts on a class act with each member of the team from Daniel Carr who does the finance to the salesman Hunter Knight and Bryce Reynolds. They were enjoyable to work with and I know that I will never by another car other than from Lexus. My wife and daughter both are looking for new cars and without a doubt we will purchase Lexus. The overall experience was extremely pleasant and makes me realize how lacking other automotive dealerships are in comparison.
Daniel Carr, the finance individual on my deal , explained everything in detail to the point that I could understand . He was extremely knowledgeable about options available for the car and explain to me how that would affect my overall monthly payment.
I would not hesitate to give this dealership my highest recommendations. There's staff is top notch and actually made the dredge of car buying an actual pleasant ordeal.
Very pleased with our recent purchase. Lexus of Knoxville always makes the process of buying less onerous. Great selection of vehicles on the lot. Service department is second to none. Outstanding dealership with a trusted product!
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