IRA KAPLAN | Page 2

Jason my salesperson was very good easy to work with and very helpful. My disappointments are with several mistakes or oversights. 1st is the Lojack that they REQUIRE you to purchase as part of their very helpful. My disappointments are with several mistakes or oversights. 1st is the Lojack that they REQUIRE you to purchase as part of their built-in profit. I bought a Tesla it is basically a Lojack on wheels so it is truly unnecessary and the dealer couldn't get the Lojack to work on the car so they were supposed to refund that $699.00 back to me.... its been 3 weeks no check yet. 2nd and is the most problematic is the car was advertised and with a Car Fax as a private 1 owner car with 21701 miles. On the Buyers Order it was listed as a "Rental Vehicle" which was a mistake but somehow that cannot be changed!!! also, the milage as advertised was 21701 on the Car Fax when they received it on 3/06/2026 and I purchased it on 3/14/2026, on buyer order it also states 21701 it was delivered to me with 22400+ nearly 750 miles in 8 days sitting on the dealer's lot seems not right and not a big deal but warranty is based on milage and time so I lost 700+ miles of warranty. Refund of the Lojack as PROMISED and a letter from the dealership correcting the buyers order mistake as PROMISED would go a long way in changing my review. More

by CPGREEN0 Verified Customer Verified Customer

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I had a great experience! Nathan , Ira and Jennifer all made me feel comfortable and confident about my purchase. Even when some stole my belongings while I was there. They we Nathan , Ira and Jennifer all made me feel comfortable and confident about my purchase. Even when some stole my belongings while I was there. They were able to make me feel better about it. They are a great team ! I highly recommend this dealership but keep your eyes on your things. More

by NAMPHUYO3 Verified Customer Verified Customer

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Terrific service. My family loves the ride. All the customer service personnel that helped were awesome. My family and I are grateful. My family loves the ride. All the customer service personnel that helped were awesome. My family and I are grateful. More

by STEVEDRACHIM Verified Customer Verified Customer

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Great service all around , great staff and customer service . Professional sales people as well as back office guys service . Professional sales people as well as back office guys More

by DAVID@BKLPLUMBING.COM Verified Customer Verified Customer

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All good ,had a good experience. Nice car and good sales rep. Have a good day Nice car and good sales rep. Have a good day More

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Great Service and Support! Bruno and Adan were fantastic! I felt supported throughout the whole process. Bruno and Adan were fantastic! I felt supported throughout the whole process. More

by ANA.FARIA Verified Customer Verified Customer

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Lier they tricked me information on website not accurate be ready to add at least 10,000 to advertise price be ready to add at least 10,000 to advertise price More

by raymav3 Verified Customer Verified Customer

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Ira Kaplan was a pleasure to work with, explained the financial things to us and made it easy to understand. Guillermo and Victor were amazing salesmen, super professional and knowledgeable. All three of financial things to us and made it easy to understand. Guillermo and Victor were amazing salesmen, super professional and knowledgeable. All three of them made us feel super comfortable with the purchasing experience. Was better than other experiences we have had in the past. Definitely recommend these three gentleman and Aventura Chrysler Jeep Dodge Ram! More

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Great customer service and very pleasant. Will recommend friends and family. Thank you guys weregreat Will recommend friends and family. Thank you guys weregreat More

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I purchased my 2026 Jeep remotely (while I was out of the USA on business). Jean and his team, including Ira in Finance, were absolutely essential to making this transaction smooth and uncomplicated. Jean, i USA on business). Jean and his team, including Ira in Finance, were absolutely essential to making this transaction smooth and uncomplicated. Jean, in particular, was an excellent communicator. When I arrived in Aventura to take delivery, Jean was able to have everything ready for a smooth delivery; he introduced me to all the features of the Jeep and was ready to answer every question and concern. This was a an excellent experience overall. More

by M0 Verified Customer Verified Customer

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