Ian Davis

In and out oil change and recall. Good experience. 6 more words please and thanks Good experience. 6 more words please and thanks More

by A_douglas13 Verified Customer Verified Customer

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Ian Davis at Toyota always is knowledgeable & professional & explains the services performed on my vehicles. In short, I trust him & know the service will be done right. professional & explains the services performed on my vehicles. In short, I trust him & know the service will be done right. More

by Amy Romero Verified Customer Verified Customer

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Great Everything is good, they fixed a seat cover for free even it is out of warranty. free even it is out of warranty. More

by BIN Verified Customer Verified Customer

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The appointments always run on schedule and are efficient. They communicate very well. Their customer service agents are all friendly and helpful. efficient. They communicate very well. Their customer service agents are all friendly and helpful. More

by JRAES06 Verified Customer Verified Customer

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Great service and quick repair of ruptured oil coolant line! Great service and quick repair of ruptured rubber oil coolant line on Highlander! Ian was very knowledgeable about the issue, and helped quickl line! Great service and quick repair of ruptured rubber oil coolant line on Highlander! Ian was very knowledgeable about the issue, and helped quickly pinpoint to likely cause of the failure and recommended repair solution, which the service shop was able to complete the same day. More

by DYarushkin Verified Customer Verified Customer

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The appointment for this interaction was made by the staff of Toyota Des Moines to fix a recalled software issue. I came to the dealership and waited while the software was updated. I was told initially staff of Toyota Des Moines to fix a recalled software issue. I came to the dealership and waited while the software was updated. I was told initially that the update would take about two hours and it only took about one hour. Great job by all the staff involved!! Thank You!!! More

by GBARNUM07 Verified Customer Verified Customer

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I am always please to have my vehicle service by your unique professional. Thank you for informing me of those problems I did not know too... I love my vehicle and hope you always make me road ready. I unique professional. Thank you for informing me of those problems I did not know too... I love my vehicle and hope you always make me road ready. I love you Toyota of Des Moines More

by GSHERMAN2020 Verified Customer Verified Customer

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They were able to schedule my appointment quickly, the part was on hand and less expensive than I expected. As was labor, which they ultimately came in under. Anyways. They were a half hour early from the part was on hand and less expensive than I expected. As was labor, which they ultimately came in under. Anyways. They were a half hour early from the quoted ETA And did a good job at keeping me in the loop. I also fit in a test drive of a new 2025 Prius thanks to Steve Henigan. He was a wonderful help and got all my questions answered, plus he put me on the list for Scout updates. Killer experience overall. More

by AIRHEADAK47 Verified Customer Verified Customer

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Very easy to work with and diagnosed and solved the issue with my truck promptly. with my truck promptly. More

by millersmd4 Verified Customer Verified Customer

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Always great service at Toyota Grimes Service Department, top quality customer service from start to finish. top quality customer service from start to finish. More

by amjbis Verified Customer Verified Customer

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