Ian Davis

Great customer service -honest and professional-but I wish maintenance didn’t cost so much! wish maintenance didn’t cost so much! More

by carla_vanzuuk Verified Customer Verified Customer

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Lots of back up and confusion on our delivery versus the Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat was all out of where I left it and all The change was stolen from my interior. This too was way different than the last place. Above it all you charged for a routine tire rotation, and had astronomical charge for misc which was shop supplies which is usually for in your labor rate. Your labor rate is also high compared to where we came from which had a higher cost of living compared to here. I’ll be honest I bought my 4 runner brand new a few years ago and had good experience. Will buy another in a few years and your dealership will not be getting the business based off all above. Regards More

by Mitchell Holstege Verified Customer Verified Customer

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Everybody at the Toyota dealership, I considered both friendly and capable. Thank you for your service on my Highlander. friendly and capable. Thank you for your service on my Highlander. More

by DANSANVK Verified Customer Verified Customer

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Excellent service department. They seem to stay on top of bullitens reducing unneeded or incorrect repairs. I wish they had a satalite service location closer to the center of Des They seem to stay on top of bullitens reducing unneeded or incorrect repairs. I wish they had a satalite service location closer to the center of Des Moines. More

by 7MTVESSEL Verified Customer Verified Customer

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Everything was great! They have a great waiting area and they worked hard to get my car serviced as fast as they could. They have a great waiting area and they worked hard to get my car serviced as fast as they could. More

by FRANKHANSON Verified Customer Verified Customer

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As always great service and super friendly, my preferred dealer, I will recommend them all day long. dealer, I will recommend them all day long. More

by IARR678 Verified Customer Verified Customer

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Excellent, courteous and professional staff and service. I appreciate the punctuality and personal approach. The dealership sets a high bar. I appreciate the punctuality and personal approach. The dealership sets a high bar. More

by Constance.cohen Verified Customer Verified Customer

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Very good service took about two hours but very satisfied with service and the dealer interaction they fixed my problem with service and the dealer interaction they fixed my problem More

by GVMARCH Verified Customer Verified Customer

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I have been so very pleased with Toyota of Des Moines. From my Toyota Hilander itself, which I love, to the sales people, the service department, the customer service representatives. I plan to purch From my Toyota Hilander itself, which I love, to the sales people, the service department, the customer service representatives. I plan to purchase a Toyota the next time I need a car. More

by juju900 Verified Customer Verified Customer

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Always look forward to going here as they have great service, great atmosphere, great staff and always refreshments available. Thanks for all the memories Toyota of Des Moines. service, great atmosphere, great staff and always refreshments available. Thanks for all the memories Toyota of Des Moines. More

by LISA1OLDRN Verified Customer Verified Customer

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