Ian Davis | Page 29

I was in a dark place; my 4Runner ate an alternator and a serpentine belt and I was dead in the water UGGGGHHHHH, I bought a Toyota because they’re bullet proof right? Come on man, I was born a night but not serpentine belt and I was dead in the water UGGGGHHHHH, I bought a Toyota because they’re bullet proof right? Come on man, I was born a night but not last night anyway I bought it used so who knows. I was in a pickle and Ian from Toyota DSM had my back from the get go. I knew I was in good hands and he took excellent care of my family and my 4Runner. We were back up and running as soon as the parts came in. Did I mention they had to push it into the shop? Now that’s service! So the moral of the story is if on the slight instance your Yota needs some TLC Toyota of Des Moines is the ONLY place you should take it. Now about those new Land Cruiser’s hmmmmm More

by drscolumbia Verified Customer Verified Customer

Report | Print

Ian Davis and the Folks in the Service Dept are Friendly Top Notch Professionals that do a Great Job. Top Notch Professionals that do a Great Job. More

by PH CIB Verified Customer Verified Customer

Report | Print

The dealership was helpful and supportive from making the appointment and through the entire service process. The video of the servicing of my car was helpful also. appointment and through the entire service process. The video of the servicing of my car was helpful also. More

by dalelise1 Verified Customer Verified Customer

Report | Print

Easy online appointments. Efficient shuttle. Lots of available time slots. Informative online status with thorough and concise video. Next day parts. Fast service. Friendly st Efficient shuttle. Lots of available time slots. Informative online status with thorough and concise video. Next day parts. Fast service. Friendly staff. More

by NICK_MANSON Verified Customer Verified Customer

Report | Print

Everyone from the valet scheduler to the pickup and delivery guys to the service staff was courteous and professional. Good experience all around! delivery guys to the service staff was courteous and professional. Good experience all around! More

by Cynthia Verified Customer Verified Customer

Report | Print

Friendly knowledgeable staff. Took car in for oil service, and other issues were found, and everything was covered under warranty. Took car in for oil service, and other issues were found, and everything was covered under warranty. More

by AA Verified Customer Verified Customer

Report | Print

Staff has been wonderful, scheduling appointments and ordering parts for my recall. Very pleased with experience. ordering parts for my recall. Very pleased with experience. More

by intopitchblack Verified Customer Verified Customer

Report | Print

I appreciate the service department squeezing me in for a warranty related item. They were courteous and prompt and even noticed another item that was also remedied. Great service! warranty related item. They were courteous and prompt and even noticed another item that was also remedied. Great service! More

by stevebwright Verified Customer Verified Customer

Report | Print

I feel the customer service is back! The last couple of years it’s been lost. Toyota corp had been slow in getting cars to the Dealerships. We bought a Honda CRV after waiting over a ye The last couple of years it’s been lost. Toyota corp had been slow in getting cars to the Dealerships. We bought a Honda CRV after waiting over a year. More

by TPILCHER1 Verified Customer Verified Customer

Report | Print

Very good service dept. Tire prices are not competitive. I bought my replacement tire for $100.00 less at Discount tire. I think your people are great. Tire prices are not competitive. I bought my replacement tire for $100.00 less at Discount tire. I think your people are great. More

by vkowal60 Verified Customer Verified Customer

Report | Print