Ian Edmonson

I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More

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Wonderful experience! Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in my decision due to the support I received. I would definitely recommend! More

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Ian was straightforward and helpful throughout the leasing process and made sure all our questions were answered. leasing process and made sure all our questions were answered. More

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I purchased a used porsche from this dealership and had an overall excellent and smooth experience. My sales consultant was Ian and he was awesome. He was friendly, knowledgeable, and very professional to an overall excellent and smooth experience. My sales consultant was Ian and he was awesome. He was friendly, knowledgeable, and very professional to work with. He was not aggressive in his approach and did not push any extras, which is something I really value when buying a car. I do not think that anyone else at this dealership will be able to assist you better. My finance manager was Alex and he was also very pleasant to work with. He made my entire buying experience very smooth and easy. It was honestly one of the most quickest finance experiences out of all my dealership experiences. More

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I had an amazing and positive experience at City Volkswagen of Evanston. I highly recommend considering this dealership for your next vehicle purchase. I recommend asking for Ian as your salesperson Volkswagen of Evanston. I highly recommend considering this dealership for your next vehicle purchase. I recommend asking for Ian as your salesperson. You won't be sorry. I drove 2.5 hours to work with Ian at City Volkswagen of Evanston. In the days prior to purchasing the vehicle, Ian and other sales team members were exceptionally helpful and responsive by email. When I sent questions about the vehicle, I received professional, high-quality, accurate responses within minutes, not hours. When I arrived at the dealership to view the vehicle, the sales staff were warm and attentive. Ian was especially wonderful. He was an excellent communicator, provided top shelf service, answered all of my questions, and was responsive to my concerns in the purchase process. I never felt any sales pressure and I felt like I could have declined the purchase at any time in the process. I was offered a fair price for my trade-in, and treated with all the professionalism one should expect when purchasing a car. I did not purchase a Volkswagen--I purchased another used make and model-- and still, if you can, Go to Evanston to purchase your next vehicle. More

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Ian was amazing in helping me choose out my new 2025 Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! More

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Was there at 9 Am. Soon as I walked in the door friendly greeting, and shake and write down the business very knowledgeable about the automobiles they’re selling answer Soon as I walked in the door friendly greeting, and shake and write down the business very knowledgeable about the automobiles they’re selling answered all the questions I needed to be answered and found me the best deal for my new car actually is my second car from this dealership the first one I cosign for my son and hopefully I’ll be back again when the time comes. More

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Ian was very thorough with going over the ins and outs to my car. He was extremely knowledgeable, friendly and accommodating. my car. He was extremely knowledgeable, friendly and accommodating. More

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My wife & I purchased a 2024 GTI & we are so pleased with how we were treated at City VW of Evanston. Ian Edmonson was a great salesperson & made the whole process feel comfortable & was not pushy, like you how we were treated at City VW of Evanston. Ian Edmonson was a great salesperson & made the whole process feel comfortable & was not pushy, like you'd expect a car salesperson to be...major points for this!!! He listened to what we wanted & got us the deal we were expecting. He was also very thorough in explaining how the vehicle worked & took the time to show us everything. He even made sure our phones were synced to the car & validated everything worked before we drove off. A shout out to Manny in finance, too, who was also a pleasure to work with. If you're in the market for a VW, then look no further than City VW of Evanston for your next purchase...you won't be disappointed! More

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This is my third time buying through VW Evanston and could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to th could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to the dealer. He was not pushy at all with any process of purchasing the vehicle and showed deep knowledge ins and outs. Highly recommend !! More

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