Ian Edmonson | Page 2

We had an outstanding delivery experience picking up our 2026 Tiguan SEL Turbo. Mario was fantastic! He took unhurried time walking us through every detail of the tech, from the myVW app and CarPlay to t 2026 Tiguan SEL Turbo. Mario was fantastic! He took unhurried time walking us through every detail of the tech, from the myVW app and CarPlay to the digital cockpit layouts and drive modes. We drove off feeling 100% confident behind the wheel. In the business office, Ian made the paperwork straightforward, fast, and completely transparent with zero high-pressure tactics. Top-notch customer care from start to finish. Highly recommend Mario, Ian, and the City VW team! More

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Friendly, dedicated staff who made purchasing my car a breeze. They were appreciative of my time and sent me videos of the vehicle I was interested in before I’d had to travel an hour to see it in person breeze. They were appreciative of my time and sent me videos of the vehicle I was interested in before I’d had to travel an hour to see it in person which I really appreciated. More

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Narcis was great! Answered questions quickly and made a nice deal. Great experience. Ian was heat too Answered questions quickly and made a nice deal. Great experience. Ian was heat too More

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Worked with Ian and Mario. They were very patient with us as we took our time making a decision. Glad that everything worked out in the end They were very patient with us as we took our time making a decision. Glad that everything worked out in the end More

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What an amazing team they have there! Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience a Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience and excellent customer service. Josiah was awesome and very professional! Glad I stopped by and got an upgrade! Thanks to the whole team! More

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I had a great experience working with City VW in Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! More

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I recently purchased a brand new 2026 Golf R from City VW of Evanston, and I had an outstanding experience. Randy, my sales guy, was absolutely amazing throughout the entire process. His professionalism and of Evanston, and I had an outstanding experience. Randy, my sales guy, was absolutely amazing throughout the entire process. His professionalism and expertise were evident, and he guided me seamlessly from start to finish. Not only did I get a fantastic deal, but his service was truly exceptional. If you're in the market for a VW, I highly recommend reaching out to Randy at VW of Evanston– you won't be disappointed More

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Good experience with used car purchase. Easy communication and no pressure. Would consider another purchase from this dealership in the future. Easy communication and no pressure. Would consider another purchase from this dealership in the future. More

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Josh was attentive and helpful. Wanted my experience to be streamlined and simple. Nice to work with. Wanted my experience to be streamlined and simple. Nice to work with. More

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We had an amazing experience with City Volkswagen of Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, a Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, and we are grateful to have had the opportunity to work with them. I recommend this dealership given our positive experience and I personally look forward to working with the team again when our lease expires. More

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