Ian Edmonson
Ian Edmonson at City Volkswagen of Evanston

Ian Edmonson | Page 2

Sales Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
168 Reviews
5.0

168 Reviews

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168 Reviews of Ian Edmonson

February 23, 2026

Dealership Rating
Employee Rating

Buying through City Volkswagen was a good experience. Josh was extremely knowledgeable and thorough throughout the entire process. I would purchase here again in the future. More

by Brad W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Feb 24, 2026

City Volkswagen of Evanston responded

What a pleasure to hear that Josh’s expertise made your Volkswagen purchase so seamless. We’re glad the process was clear and thorough from start to finish. We look forward to assisting you again soon. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

Dealership Rating
Employee Rating

Our sales consultant, Josh Kemper was great! He is very nice, knowledgeable and clear explaining all the features of the car. More

by annettenolan1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Feb 20, 2026

City Volkswagen of Evanston responded

We’re delighted Josh provided clear, knowledgeable guidance on your Volkswagen’s features. Thank you for taking the time to share your experience and enjoy every drive. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

Dealership Rating
Employee Rating

Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. More

by deborah c
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah, Frank Guevara , Thank you to Tim in the finance office for keeping it simple!

Feb 20, 2026

City Volkswagen of Evanston responded

We’re delighted to hear how well everything came together from your initial test drive to driving home in a new Volkswagen Taos. Ian, Frank and Gilbert appreciated the opportunity to showcase features, locate the perfect model, and assist with your trade in and VW app setup. Thank you for sharing your experience and congratulations on your new Taos. Sam Lotta General Manager slotta@cityautogroup.com

January 29, 2026

Dealership Rating
Employee Rating

helpful and responsive to inquiries. Good experience when we purchased a car. Would love for things to move faster paperwork wise but that’s the nature of car dealerships. More

by Kw22vball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Jan 29, 2026

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

January 16, 2026

Dealership Rating
Employee Rating

Helped us a lot and made sure we were comfortable the whole time. Good purchase experience with Josh! More

by Spinksjack1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Jan 16, 2026

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

January 16, 2026

Dealership Rating
Employee Rating

First time at Volkswagen of Evanston, by far the best dealership I’ve been too! Josh K helped me get into a 2022 Volkswagen Tiguan and I love it so much! Great dealer to work with to get me in the car I More

by bridgettkolls1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Jan 16, 2026

City Volkswagen of Evanston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

December 19, 2025

Dealership Rating
Employee Rating

They were very nice helping me , recommend this branch , lovely people very nice , good cars More

by Andrearwatson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah, Josh Kemper

Dec 19, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

Dec 19, 2025

Andrearwatson responded

Thanks for the help and new car appreciate everything

December 11, 2025

Dealership Rating
Employee Rating

There are so many car dealerships near me in the Oak Lawn area, however I chose to drive to City VW in Evanston because of one salesman…IAN!!! He is not only the BEST salesman I have ever had, he, he’s a gre More

by Julie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

November 28, 2025

Dealership Rating
Employee Rating

Had a great experience at Evanston Volkswagen. The staff was very thorough and helpful. Special shoutout to Ian Edmonson for giving us a detailed rundown of the car features & for helping us final More

by Medha Prodduturi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

October 27, 2025

Dealership Rating
Employee Rating

We had a really great experience with Gilbert at VW in Evanston. We felt he was super transparent and fast to respond, patient with all of our questions, and worked with us to ensure we felt 100% confiden More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah

Oct 27, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

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