Ian Edmonson
Ian Edmonson at City Volkswagen of Evanston

Ian Edmonson

Sales Professional

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Ian Edmonson

December 19, 2025

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Employee Rating

They were very nice helping me , recommend this branch , lovely people very nice , good cars More

by Andrearwatson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah, Josh Kemper

Dec 19, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

Dec 19, 2025

Andrearwatson responded

Thanks for the help and new car appreciate everything

December 11, 2025

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Employee Rating

There are so many car dealerships near me in the Oak Lawn area, however I chose to drive to City VW in Evanston because of one salesman…IAN!!! He is not only the BEST salesman I have ever had, he, he’s a gre More

by Julie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

November 28, 2025

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Had a great experience at Evanston Volkswagen. The staff was very thorough and helpful. Special shoutout to Ian Edmonson for giving us a detailed rundown of the car features & for helping us final More

by Medha Prodduturi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

October 27, 2025

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We had a really great experience with Gilbert at VW in Evanston. We felt he was super transparent and fast to respond, patient with all of our questions, and worked with us to ensure we felt 100% confiden More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah

Oct 27, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

October 16, 2025

Dealership Rating
Employee Rating

I recently worked with him to buy my new Atlas crossboard. He was a fantastic asset and very knowledgeable. My wife and I are very happy with our new car and everybody who helped us over at city More

by michaelgallo1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Carnes, Chas Morgan

Oct 16, 2025

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

September 18, 2025

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This is the fourth car we’ve purchased from Evanston Volkswagen, and every time has been excellent. Ian Edmonson worked his magic and helped us close a deal that was perfect for my college kid. The cust More

by gfranco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

September 06, 2025

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Employee Rating

Ian was our sales rep. He and the rest of the staff were tremendously helpful, knowledgeable, and friendly. Although we did not end up buying a car from this dealership, th More

by Mike
Sales Price Transparency
Recommend Dealer
Yes
Sep 06, 2025

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

August 20, 2025

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Ian’s knowledge and understanding of what we were looking for put us at ease in the purchasing process. His explanations of the two vehicles we test drove was excellent. More

by trickit24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski, Josh Kemper

Aug 21, 2025

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

Aug 21, 2025

trickit24 responded

The entire process was seamless from speaking & emailing with Josh to working with Ian & Alex to select a vehicle to our liking and meeting our needs with both the vehicle and the finances. All and all a very enjoyable experience and we look forward to continuing our relationship to have our vehicle serviced at the dealership when needed. Thank you…

August 16, 2025

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We loved our experience buying a car at City of Evanston VW. Everyone was friendly, set expectations, and showed strong attention to detail. The inventory was incredible as well! And the facilities were More

by Sarah.r123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski, Josh Kemper

Aug 17, 2025

City Volkswagen of Evanston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

August 01, 2025

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great team. Honest straight forward pricing. Kind and respectful. Ian, Enrique and Manny were fabulous. More

by RLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

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