Ian Edmonson | Page 5

Excellent customer service. Amazing staff. They helped me find not only the perfect car but also insurance! Amazing staff. They helped me find not only the perfect car but also insurance! More

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Gilbert, Ian, Marcus, Alex all did an awesome job and are easy to work with. easy to work with. More

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Ian was incredibly well prepared for my appointment. He had excellent service and attention to detail. My appointment was comfortable, and easy going. He walked me through each step and made sure that I He had excellent service and attention to detail. My appointment was comfortable, and easy going. He walked me through each step and made sure that I had not only all the information I needed on the specs of each vehicle, but also made sure I had a good experience. I felt very well taken care of and a level of service that surpassed any of the other dealerships I have been to in my search More

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We had an awesome experience trading in our older VW Jetta and purchasing a new VW Tiguan, thanks to the incredibly helpful team we worked with - namely Ian (our sales person), Boris (the KBB specialist Jetta and purchasing a new VW Tiguan, thanks to the incredibly helpful team we worked with - namely Ian (our sales person), Boris (the KBB specialist), and Alex (the finance pro). We started off our car buying process at a different VW dealership and had a pretty negative experience, leading us to visit the Evanston location. We were so pleasantly surprised by the whole process, from start to finish. We appreciated the transparency into everything, from the appraisal process all the way through to signing our final document. Ian was incredibly knowledgeable and just easy to talk to. Buying a car can be somewhat tedious and time consuming but we genuinely enjoyed getting to know Ian over the course of a couple of hours. He took the time to answer our questions, understand our needs, and meet us where we wanted to be financially. We can’t say enough good things about VW of Evanston and the whole team! We definitely recommend purchasing your next car from here and we are looking forward to visiting for all of our future service appointments. More

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The definition of convenience; ask for Ian excellent engagement! Would greatly recommend to car shoppers. engagement! Would greatly recommend to car shoppers. More

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I had the best car buying experience here! Thanks to Ian for being extremely accommodating and helpful! Thanks to Ian for being extremely accommodating and helpful! More

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We had a great experience here. Ian was patient, kind, and really well informed about the vehicle. We had visited another dealership to inquire about an ID.4 and Ian knew so much mo Ian was patient, kind, and really well informed about the vehicle. We had visited another dealership to inquire about an ID.4 and Ian knew so much more about the product and even completely set us up with the electronics prior to leaving the dealership. He made it a seamless experience and coordinated everything so that we were in and out in a timely manner. We would recommend him for sure! More

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Ian helped us buy a used Tiguan. He was so knowledgeable about the car and helpful with the entire buying process. We trusted him!!! He was so knowledgeable about the car and helpful with the entire buying process. We trusted him!!! More

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City Volkswagen Of Evanston was recommended to us by a friend. We were greeted by Denis Tomsa, the GM. He was very gracious and helpful. Dennis introduced us to Ian Edmonson. Ian helped us pick the right friend. We were greeted by Denis Tomsa, the GM. He was very gracious and helpful. Dennis introduced us to Ian Edmonson. Ian helped us pick the right vehicle for us from the wide selection that they had in stock. Ian is very knowledgeable and knows his products well. He's a bit of a gearhead! From the test drive to walking us through all the features that make our 2023 Taos the right choice for us, Ian made us at ease buying a car. A truly delightful experience. Vesko in Financing ended our journey on a high note by explaining all the questions we had. No pressure, no car salesman shenanigans. No regrets. More

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Should out to Ian for all the help! Ian was extremely patient as my wife and I asked him countless questions as we navigated our car purchase. We love the car he helped us pick out and Ian was extremely patient as my wife and I asked him countless questions as we navigated our car purchase. We love the car he helped us pick out and we would highly recommend Ian to those looking for their next car. Thanks again, Ian! More

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