Bill Dolan

For me it is truly impressive that an owner such as Anthony would step in to take charge and work out a deal that led to me purchasing a vehicle. Will definitely recommend to friends and family and wil Anthony would step in to take charge and work out a deal that led to me purchasing a vehicle. Will definitely recommend to friends and family and will be back for service! I’ve wrote a previous 5 star review for this dealer and I’m going to write another because of how exceptional their customer service is. Both Bill and Seth have done their best to ensure the maintenance on my vehicle has been done properly and in a timely manner. Sam the sales manager is extremely helpful as well if you are searching for a vehicle to guide you to the best option. For anyone even considering getting a vehicle here I would not have any doubts you will be taken care of by them and in the future! More

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New to the area. These guys are great. So happy we chose this dealership for all our VW needs These guys are great. So happy we chose this dealership for all our VW needs More

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Keep coming back to these guys because they always take care of me whether it be sales or service! 👍 care of me whether it be sales or service! 👍 More

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All xxxxxxto service and sales for getting us out of our current mess and into a brand new car! current mess and into a brand new car! More

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City always treats me with respect whether in service or on the sales side. Love my new ride on the sales side. Love my new ride More

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Best way to close out a lease for a car you love. ...buy it! Love my Tiguan. Leased it from and now bought it from City Volkswagen of Evanston. Incredible customer service in every aspect of sales, ...buy it! Love my Tiguan. Leased it from and now bought it from City Volkswagen of Evanston. Incredible customer service in every aspect of sales, vehicle service, and careful explanations of all finance and warranty options. Kudos to Ian (sales) and Alex (finance), Bill and Jason (service) and special recognition to Marcus (Sales Manager) and Anthony (and JP - co-owners) for operating a totally modern, customer focused car dealership! More

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A pleasure to deal with. Narcis' expertise was hugely appreciated as we were purchasing our first vehicle having moved to Chicago. Will be returning once it's time for a new Narcis' expertise was hugely appreciated as we were purchasing our first vehicle having moved to Chicago. Will be returning once it's time for a new model. 10/10 More

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Narcis is so great to work with. We appreciate all of his expertise and support throughout our car buying process. We appreciate all of his expertise and support throughout our car buying process. More

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I have had 6 VWs over the past 30 years. I had a problem with a chronic issue and was a couple days out of warranty. The service manager Bill went to bat for me and was able to convince corp I had a problem with a chronic issue and was a couple days out of warranty. The service manager Bill went to bat for me and was able to convince corporate to honor the warranty since the problem started well in the warranty window. Then I bought a new Tiguan r-line with Narcis and it was a complete breeze. He didn't xx me with unreasonable offers - a quick and respectful back and forth and we came to a fair deal. Would recommend working with Bill and Narcis at this dealership for sure. More

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Best sales experience! The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstra The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstrated. Highly recommend purchasing vehicles from City VW of Evanston. More

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