Ian Edmonson | Page 6

Ian was very thorough with going over the ins and outs to my car. He was extremely knowledgeable, friendly and accommodating. my car. He was extremely knowledgeable, friendly and accommodating. More

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My wife & I purchased a 2024 GTI & we are so pleased with how we were treated at City VW of Evanston. Ian Edmonson was a great salesperson & made the whole process feel comfortable & was not pushy, like you how we were treated at City VW of Evanston. Ian Edmonson was a great salesperson & made the whole process feel comfortable & was not pushy, like you'd expect a car salesperson to be...major points for this!!! He listened to what we wanted & got us the deal we were expecting. He was also very thorough in explaining how the vehicle worked & took the time to show us everything. He even made sure our phones were synced to the car & validated everything worked before we drove off. A shout out to Manny in finance, too, who was also a pleasure to work with. If you're in the market for a VW, then look no further than City VW of Evanston for your next purchase...you won't be disappointed! More

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This is my third time buying through VW Evanston and could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to th could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to the dealer. He was not pushy at all with any process of purchasing the vehicle and showed deep knowledge ins and outs. Highly recommend !! More

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I recently purchased a Volkswagen Tiguan from City Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my car-buying experience was smooth, personalized, and enjoyable. Outstanding Customer Service The dealership's staff were not just professional, but genuinely friendly and attentive. They took the time to understand my specific needs and preferences, guiding me through every step of the selection and purchasing process with patience and expertise. Personalized Attention What truly set this experience apart was how the team catered specifically to my requirements. They listened carefully to what I was looking for in a vehicle and helped me find the perfect Volkswagen Tiguan that met all my expectations. Recommendation I wholeheartedly recommend City Volkswagen of Evanston to anyone in the market for a new Volkswagen. Their commitment to customer satisfaction and exceptional service makes them stand out in the automotive retail landscape. More

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Just bought a VW Tiguan at City Volkswagen of Evanston. The sales/financing team (Ian and Alex) was knowledgeable, respectful, and great to work with. I will recommend VW Evanston to others who are in the The sales/financing team (Ian and Alex) was knowledgeable, respectful, and great to work with. I will recommend VW Evanston to others who are in the market for a vehicle. Thanks for making the experience a positive one! More

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I recently visited Volkswagen of Evanston to check out a 2021 Hyundai Tucson, and my experience was exceptional from start to finish. I was assisted by Ian, who made the entire process comfortable and press 2021 Hyundai Tucson, and my experience was exceptional from start to finish. I was assisted by Ian, who made the entire process comfortable and pressure-free—something I haven’t always experienced at other dealerships. Ian was welcoming, knowledgeable, and allowed me to take my time thinking over my decision after a test drive, which I really appreciated. When I returned the next day to finalize the purchase, Manny, the financial officer, patiently walked me through all the details. He explained the terms clearly and made sure I was comfortable with everything before signing. I was especially pleased with the warranty I got with the vehicle. Overall, my experience was smooth, transparent, and stress-free. Highly recommend! More

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I recently had the pleasure of working with Ian at City Volkswagen of Evanston, and I can't recommend him highly enough! From the moment I walked into the dealership, Ian made me feel welcome and valued as Volkswagen of Evanston, and I can't recommend him highly enough! From the moment I walked into the dealership, Ian made me feel welcome and valued as a customer. His friendly demeanor and extensive knowledge of the vehicles made the entire experience enjoyable. What impressed me most was how quick and painless the process was. Ian took the time to understand my needs and preferences, guiding me to the perfect car without any pressure. He answered all my questions thoroughly and helped me navigate the financing options, making it all feel seamless. Manny was wonderful, too! This is the reason I keep returning to City Volkswagen for my last 3-4 cars. Ian’s dedication to customer service and his genuine care for his clients set him apart from other dealers. If you're in the market for a new vehicle, do yourself a favor and reach out to Ian. You won't be disappointed! More

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Went to to purchase a vehicle, unplanned so I was a bit emotional and not clear on what I wanted. Ian was amazing. He was friendly, patient, knowledgeable, and helpful. He remained friendly, patient, and h emotional and not clear on what I wanted. Ian was amazing. He was friendly, patient, knowledgeable, and helpful. He remained friendly, patient, and helpful throughout the whole process. Will be going back to purchase a car for my daughter when she turns 16. More

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I recently had an exceptional experience at City VW of Evanston, thanks to Ian Edmonson. He is hands down the best salesman I've encountered. Ian's extensive knowledge of VW vehicles and the car buying pr Evanston, thanks to Ian Edmonson. He is hands down the best salesman I've encountered. Ian's extensive knowledge of VW vehicles and the car buying process made my experience seamless. He was always quick to respond to my emails and easily reachable via his direct line, even after the sale. As an out-of-state buyer, I was initially concerned about the logistics, but Ian made everything effortless. Driving around 100 miles to pick up my new car was absolutely worth it. If you're looking for a VW, I highly recommend working with Ian at City VW of Evanston. You won't be disappointed! More

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Service was excellent. Ian was organized, knowledgeable, friendly and efficient. The process was seamless and it was a pleasure to buy a car from him. Ian was organized, knowledgeable, friendly and efficient. The process was seamless and it was a pleasure to buy a car from him. More

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