Konrad Kawula

I worked with Denis, Mario and Alex for purchasing my car. Great experience, totally recommended! car. Great experience, totally recommended! More

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Just wanted to take a minute to rate my recent experience at city of Volkswagen at Evanston. As you can see I gave it 5 stars. It really was extremely smooth process from the phone the beginning to the end g at city of Volkswagen at Evanston. As you can see I gave it 5 stars. It really was extremely smooth process from the phone the beginning to the end getting the my car 2021 VW Passat. More specifically I would like to praise to my sales rep Ian Edmonson which brakes down everything for me and make it really simple and quick, to sales manager J.P helping me with the numbers braking it down including giving me the best deal ever. I would like to thank Alex and Jennifer in finance very welcoming people ever and making me feel special including the new guy in training Mr. Jason. Thank you guys all really make me special today. More

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5 STAR for the ENTIRE staff at City Volkswagen!!! From the time I walked in, I was treated like ROYALTY! Everyone from sales, cashier, service department, technicians, and most importantly the AMAZING FI the time I walked in, I was treated like ROYALTY! Everyone from sales, cashier, service department, technicians, and most importantly the AMAZING FINANCE department ( new and used car managers ) are very helpful and informative. I could keep going on for pages to describe this #1 dealership in the Chicagoland area, Illinois and NATIONWIDE. I will ALWAYS bring my business and refer new customers to this dealership. I have been a LOYAL Volkswagen Customer since 2007. Ive purchase 6 cars, ( 2007 EOS 3.2VR6, 2008 R32, 2012 Golf R, 2013 GTI, 2017 Golf R AND TODAY 2021 ARTEON SEL PREMIUM R-LINE. Huge shout outs to: Mario, Narcis, Denis, Terrance, Marat, and Jeff * service manger * , Mark * Final Finance * and all the other amazing employees that I cant name at this time….but you know who you are because you all are so nice and kind and honest to me…. This is more than a customer/dealership relationship ..I think of this organization as FAMILY…. The buying process was straight forward and very very easy. Next thing you know, the process was finalized…. I jumped for joy with so much excitement like a kid on Christmas morning! I have a smile on my face as WIDE as the UNITED STATES from the west cost to the east coast 3 hours after leaving the dealership with my Black on Black 2021 ARTEON SEL PREMIUM R-LINE More

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