"Customer service oriented"
I found this to be a low pressure purchase experience. Pricing was competitive. Ian was thorough with his follow through but he was not overbearing.
I knew exactly the vehicle I was looking for and are usually go to three dealers and tell him on so she just today I’m buying a new car and I will shop at three dealers and give me your price. I’d already purchased a car at another dealership but when I got Ian’s answer I canceled it and went back and took it out of his deal which was considerably better than any that I received
"Best salesperson in Ian."
Given my time constraints I only write reviews for best or worst, and in this case, it’s for the best car salesperson I have encountered in years. Ian was a class act. He was very courteous in a way that was genuine, which was so refreshing, and really worked with you to find you the best car within your budget. It was a pleasure doing business with him and they are lucky to have him as a salesperson...he’ll go far wherever he lands in life.
"Bought a BMW X1"
Came in with my sister looking to get her a new car. Ian was a great help through the whole process never forced anything on us and was completely honest with everything. Can’t beat his sense of humor either. Definetly would recommend him as a salesman to everyone.
"Can do attitude"
Thank you for the easiest car purchase ever! The Car (used) was in the best possible condition (like new). Ian was helpful and kind. His no pressure sales attitude made the experience a 5 star! Worth ever penny! Motor Werks is our first choice for all our vehicle purchases because of this great first experience!
"IAN HIGGINS WAS GREAT!"
I've dealt with a lot of car dealerships in my time, but Motorwerks Honda and sales consultant Ian Higgins were truly exceptional!! I highly recommend Motorwerks Honda for any potential Honda customer.
"Honda Civic "
- Civic 2017
Last weekend I purchased a new 2017 Honda Civic. I really enjoy Honda and that is my preferred car. Ian was helpful and friendly throughout the sales process. All information was provided accurately. As a customer who grew up in Barrington, I would recommend Motor Werks as a dealership.
"Bought a used car"
Ian was friendly helpful and kept his promises on time and effort. Can ask for more. I have had much worse experiences at car dealerships and this was refreshingly good.
The dealership took the used car to my mechanic to have it reviewed - that really tipped the scales between this car and a similar one I was looking at. That level of service I have never seen before.
Will absolutely consider again in the future.
Ian was great! He worked with us to ensure we got the absolute best price and best option. I will definitely contact him again for the future!
"Not your average dealership "
Everything about my experience defied my expectations of a dealership. Ian was friendly, down-to-earth and knowledgeable. I have never leased a car before and he was able to clearly confirm the cost benefits. I also appreciated that he explained how resale value effects the lease price. I could tell that he was very knowledgeable about cars in general, as we discussed benefits and disadvantages of competitor's cars. In this process, I never felt pressured to make a decision. He was patient and thorough and I drove away in my leased CR-V feeling like I had made the most well-informed decision. Motor Werks itself is an impressive place to visit from the car selection to the remarkably clean service area. The Starbucks coffee was another great perk on a cold January day.