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Ian Lara
Ian Lara at Metro Lexus

Ian Lara

Service Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4 Reviews
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4 Reviews

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4 Reviews of Ian Lara

March 17, 2025

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Employee Rating

Allison and the dealership was very courteous and helpful in every area throughout this process. It’s always top notch service.. More

by philpsus97
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patty Reeves, Pete Spacagna, Cordis Bunch, Allison Smith, Tysean Yorke, Gina Bellitto, Sarah Klein

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Mar 17, 2025

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Allison and the Metro Lexus team provided top-notch service. We appreciate your support and look forward to assisting you again in the future!

March 08, 2025

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Employee Rating

Everything was explained and after they sent me the results of the diagnostics, the car was ready within hours. By the way my Lexus is 13 years old. More

by gold4scott
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided you with efficient service and clear communication, Scott. It's great to know your 13-year-old Lexus is back on the road in no time! Thanks for sharing your experience with us.

December 06, 2024

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Employee Rating

We had a great experience. Terry was very professional and knowledgeable. The dealership was very clean and had a pleasant atmosphere. Everyone was friendly. More

by Driydmd
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey , John (Finance)

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Dec 06, 2024

Metro Lexus responded

Thank you for sharing your positive experience with us at Metro Lexus! We're delighted to hear that Terry and the team provided a professional and welcoming environment. We appreciate your feedback and look forward to serving you again in the future!

September 20, 2024

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Employee Rating

Everyone was very nice. I got helped right away. The dealership was very clean. Terry was very nice. More

by Doc9391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey , Tyler LaBondano

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Sep 23, 2024

Metro Lexus responded

It is terrific to hear that you had such a positive experience with Terry and our team! Thank you for being a great Metro Lexus customer. Drive safely!

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