Ian Martin | Page 5

My sales person was great. I have not had as pleasant of an experience with the service department. I brought it in with a number of issues. The only 1 that was fixed was to fi I have not had as pleasant of an experience with the service department. I brought it in with a number of issues. The only 1 that was fixed was to fill the tires with air. One of the reasons I chose BMW is dealers will pick up your car and deliver it after service. This does not seem to be available at the dealership. When I mentioned it, they said it might be possible but really didn't provide it as an option. I am not happy at all. More

by deannakornacki Verified Customer Verified Customer

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Ian was GREAT - professional, responsive, knowledgeable and friendly. We could not have been happier with the process or his service. and friendly. We could not have been happier with the process or his service. More

by hhood001 Verified Customer Verified Customer

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It is a pleasure working with Ian. This is my Second purchase with his help. His customer service can’t be matched. He checks in with me throughout the year to see how I’m doing and i This is my Second purchase with his help. His customer service can’t be matched. He checks in with me throughout the year to see how I’m doing and if I need any assistance with my car. Highly recommend his service and will most likely buy another vehicle from him again! More

by Jenniferlcisco Verified Customer Verified Customer

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Ian Martin, my sales associate, was very informative and helpful. Everyone at the dealership was friendly, courteous and helpful. However, BMW, the manufacturer, was not very helpful to the dealer or my sal helpful. Everyone at the dealership was friendly, courteous and helpful. However, BMW, the manufacturer, was not very helpful to the dealer or my sales associate when my car was recalled as soon as it was delivered. It took BMW three (3) weeks to let the dealer know how to inspect my car to even figure out if the recall was applicable. Other than the recall, the sales process at this dealer was great! More

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Great experience working with Ian finding the right car. We drove a few that day, never felt pressured on anything. Finalizing the purchase and financing with Nick was seamless, options explained very w We drove a few that day, never felt pressured on anything. Finalizing the purchase and financing with Nick was seamless, options explained very well. Before we left Pendelton set up the idrive and car play while going over all the features. More

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Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from Dan. More

by plexusprashgaming Verified Customer Verified Customer

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The whole shopping experience was good. This is about the sixth car I purchased from this dealer. This is about the sixth car I purchased from this dealer. More

by timomalley Verified Customer Verified Customer

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Our buying experience was pleasant and Ian was a great salesperson. We appreciate their accommodations to help with a tight schedule when buying a car. salesperson. We appreciate their accommodations to help with a tight schedule when buying a car. More

by MJD Verified Customer Verified Customer

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Ian Martin, our Salesperson, was easy-to-do-business with. He is knowledgeable, competent, professional and personable. Kevin Mahoney, the General Sales Manager, was helpful in securing our Veteran's with. He is knowledgeable, competent, professional and personable. Kevin Mahoney, the General Sales Manager, was helpful in securing our Veteran's discount (there was a hiccup with the "codes"). Pen, the Technical Genius, was extremely patient and thorough explaining how to access the many options available in each one of the drop-down menus and apps. Over the past four years the Service Department has exceeded our expectations. More

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Helped me through the process of getting a new mini for my graduating daughter, when none were available. my graduating daughter, when none were available. More

by CHRISRENZI123 Verified Customer Verified Customer

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