Ian Nylander
Ian Nylander at Russell & Smith Honda
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Ian Nylander

Gold Master Honda Fleet Director

Russell & Smith Honda

2900 South Loop W
Houston, TX 77054

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5.0
55 Reviews

Languages Spoken

English English

5.0

55 Reviews

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55 Reviews of Ian Nylander

April 22, 2024

Dealership Rating
Employee Rating

Ian made my car buying experience so easy and so gentle. No pressure at all and he answered all of the gazillion questions I asked. He was great at explaining all of the fun electronics in the car. I highly More

by Ocayd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Polina

March 06, 2024

Dealership Rating
Employee Rating

Ian Nylander is a great salesman and always treats us well! I will continue to go to him for future purchases More

by Daniel’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Russell & Smith Honda responded

We are so pleased to hear that Ian provided you with excellent service. We appreciate your continued business and look forward to seeing you again. Have a great day!

March 03, 2024

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We have established a working relationship with Ian Nylander that has lasted through several years and numerous cars. He is the best. More

by scraigkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Russell & Smith Honda responded

We are so happy to hear about your experience with Ian. We are so grateful to have him as part of our team and for your continued business. We look forward to seeing you again. We hope you have a great day!

February 18, 2024

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Employee Rating

Ian is wonderful! I bought my last two vehicles from him and I will continue to purchase from Russell Smith Honda. More

by Dmcbride247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Russell & Smith Honda responded

Good morning! It's great to hear that Ian has been helpful on your last two visits. We appreciate your continued business and we look forward to helping you again. Have a wonderful day!

December 31, 2023

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Employee Rating

We got exceptional, no pressure service from Ian, Mark and Karan. They are all excellent. More

by Wendy C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel , Mark

December 22, 2023

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Employee Rating

Russell and Smith make you feel like you are the most important person in the world. They take pride and what they do, making sure that you are completely satisfied before you walk out the door. The fina More

by randle2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Russell & Smith Honda responded

Randle, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

December 02, 2021

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Employee Rating

Loved working with Ian at Russell & Smith Honda; he came recommended by my independent certified Honda mechanic. He's easy to talk to, was always sincere and considerate. Was up front about all the details More

by bbhdg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Alexander (? believe that was the name of the wonderful finance person that helped us!)

February 15, 2019

Dealership Rating
Employee Rating

Excellent service I have been a customer for several years and I always receive excellent advice and service on maintaining my vehicle. The Sales Team, including Ian N More

by tvlchd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darnell Frank

February 07, 2019

Dealership Rating
Employee Rating

New Insight Easy is all I can say. From the search to the signing, smooth sailing. In and out in under 2 hours. Ian and Alice are both assets to the company. More

by Rbdemartino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alice—Finance

Feb 11, 2019

Russell & Smith Honda responded

That's what we like to hear! Thanks for sharing your experience. We're glad it went well and that Ian and Alice both made your time worthwhile!

December 26, 2018

Dealership Rating
Employee Rating

In and out service. Always helpful and friendly After a full day of shopping I fell asleep. My sales person saw just how tired I was &let me have a nice nap. He kept checking on me and when I did wa More

by Puppyluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Dino Varcados, Parham payrovi.

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