Ian Quick | Page 19

Excellent Customer Service and Experience Mark Savage and Steve Ault made the buying experience very easy. They knew what we wanted up front and shared all the details about the vehicle beyon Mark Savage and Steve Ault made the buying experience very easy. They knew what we wanted up front and shared all the details about the vehicle beyond our expectations. It was like sitting down with friends. We were made to feel welcome and all the staff were professional and polite. The paperwork process was smooth and seamless. The follow up after the sale was very nice as well. Thank you. More

by patrichamilt Verified Customer Verified Customer

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Excellent Our second vehicle purchase from this dealer ship and they never fail us. Staff was courteous and loved everything about the customer service. I had a Our second vehicle purchase from this dealer ship and they never fail us. Staff was courteous and loved everything about the customer service. I had a conflict with the schedule and they had a solution for it. Just loved the customer service they had provided for us More

by myong72 Verified Customer Verified Customer

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Great experience Sales person was low oressure but very responsive to our needs. Steve Ault was great to work with and we spent a total of two hours in the dealership Sales person was low oressure but very responsive to our needs. Steve Ault was great to work with and we spent a total of two hours in the dealership. More

by twalters35 Verified Customer Verified Customer

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excellent customer service Working with the staff at Acura Columbus was by far the best auto purchase experience I have had. I found the car online, emailed for info, and set up Working with the staff at Acura Columbus was by far the best auto purchase experience I have had. I found the car online, emailed for info, and set up an appointment. I appreciate the no-nonsense approach of price. They had information ready for my review. Very organized. I have recommended this dealership to my friends and family. BTW....thanks for the great dining suggestion!!! More

by Laura Barbuto Verified Customer Verified Customer

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Great experience! Adam treated us with respect and answered all of our questions. Everyone we interacted with was very nice. I will use this dealer again. I highly reco Adam treated us with respect and answered all of our questions. Everyone we interacted with was very nice. I will use this dealer again. I highly recommend! More

by kathy_nelson15 Verified Customer Verified Customer

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Customer service They were awesome! Steve went out of his way to help us. This is the 3rd car we have bought from him! We would come back again because everyone was They were awesome! Steve went out of his way to help us. This is the 3rd car we have bought from him! We would come back again because everyone was easy to work with! More

by janet42sohl Verified Customer Verified Customer

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Great experience Sales and financing process was direct, transparent and efficient. Overall a great experience for a used car vehicle. Would consider looking a new A Sales and financing process was direct, transparent and efficient. Overall a great experience for a used car vehicle. Would consider looking a new Acura vehicles when ready. More

by kingj64 Verified Customer Verified Customer

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First time buyer The staff was excellent when helping me decide on a new mid-size SUV, and I love it! There was a little mix-up when I brought it in for the interior The staff was excellent when helping me decide on a new mid-size SUV, and I love it! There was a little mix-up when I brought it in for the interior and exterior protective spray but they handled it very well and so far I am happy with my purchase! More

by thehmeyer Verified Customer Verified Customer

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Fair price, great vehicle, highly recommend Dave McDonald was our sales rep. We went back on several occasions and finally decided to purchase a used Acura from him (I say from him because I wa Dave McDonald was our sales rep. We went back on several occasions and finally decided to purchase a used Acura from him (I say from him because I was adamant that he foster the deal and receive the commission). Dave was wonderful. He was patient, knowledgeable (surprising, considering he had only been on the job a few months), and spent inordinate amounts of time explaining things to us. The dealership was great, from the moment we walked on until the time we left with the car everyone was friendly and helpful without pushing us. They gave us a very good price and Todd from the service area walked my son through the entire service area and maintenance process (just because my 11-year-old son was interested). I have been to terrible dealerships in the past, as well as those that were just "okay", but this experience far exceeded my past ones. Would be happy to buy a car from them again. More

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Great purchase experience The purchase experience was friendly, professional, and respectful of my time. The price negotiation was fair and the purchase and finalization proc The purchase experience was friendly, professional, and respectful of my time. The price negotiation was fair and the purchase and finalization process was a breeze. Good job! More

by dgriesho62 Verified Customer Verified Customer

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