Ian Rojas
Ian Rojas at Toyota of Des Moines

Ian Rojas | Page 17

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.9
207 Reviews
4.9

207 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Languages Spoken

Spanish Spanish

207 Reviews of Ian Rojas

October 12, 2023

Dealership Rating
Employee Rating

Clean, well cared for business . Excellent inventory and salesman, finance personel excelent to work with. More

by ROBINSONCREW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Chad Millhollin

Oct 12, 2023

Toyota of Des Moines responded

Thank you so much for your kind review of Toyota of Des Moines! We're so glad to hear that you had a positive experience with us.

September 19, 2023

Dealership Rating
Employee Rating

Toyota of Des Moines sets the standard when buying a new vehicle. They are professionals who care about their customers making the best choice for their driving enjoyment and needs. My wife and I recommend More

by Bob VP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Toyota of Des Moines responded

Bob - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 15, 2023

Dealership Rating
Employee Rating

Very nice and knowledgeable patient and explained everything very well very organized in the process More

by linda.hartman
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Sep 15, 2023

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

September 07, 2023

Dealership Rating
Employee Rating

Ian has been friendly, professional, candid and great to work with from the start. I would highly recommend him to all my friends and family! More

by caroltrish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2023

Toyota of Des Moines responded

Thank you for your kind words. At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

September 06, 2023

Dealership Rating
Employee Rating

They told us they could not give us trade in value for our 2 trade ins because they do not resell cars. Then 2 weeks later after screwing us on the trade ins, both cars are for sale in their lot. We lost More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill Ahrens

Sep 07, 2023

Toyota of Des Moines responded

We are disappointed that you feel you were not treated fairly at our dealership. If you would like to discuss this further, please contact our General Manager JP Phillips.

September 02, 2023

Dealership Rating
Employee Rating

It was a good experience. Everyone we dealt with was very helpful. Everyone was professional. More

by Lsbaer1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Sep 05, 2023

Toyota of Des Moines responded

Thanks for your great rating of Toyota of Des Moines! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

August 27, 2023

Dealership Rating
Employee Rating

At the end of the day I ended up in the vehicle I wanted and that was my goal despite the surrounding details More

by tina.bizios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Toyota of Des Moines responded

We apologize that our service did not fully satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

August 24, 2023

Dealership Rating
Employee Rating

Helpful folks. Ian Rojas was our sales person and we’d buy another car from him anytime. More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Aug 25, 2023

Toyota of Des Moines responded

Thanks for the great rating! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Toyota of Des Moines!

August 24, 2023

Dealership Rating
Employee Rating

Ian was very helpful and took care of us, answering any questions we had and notified us whenever new vehicles came in that fit our description. He was very easy to get a hold of and made the process of bu More

by phuong
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt

Aug 25, 2023

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fits your needs at Toyota of Des Moines. Congratulations on your new vehicle, Phuong, and we look forward to doing business with you again!

August 15, 2023

Dealership Rating
Employee Rating

Ian is a very good salesman. Super friendly and caring. Always helps me find what I need! More

by Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Toyota of Des Moines responded

Thanks for letting us know about your experience, Martin! Customer service will always be one of the Toyota of Des Moines team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

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