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Ian Rojas
Ian Rojas at Toyota of Des Moines

Ian Rojas | Page 18

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.9
208 Reviews
4.9

208 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Languages Spoken

Spanish Spanish

208 Reviews of Ian Rojas

August 15, 2023

Dealership Rating
Employee Rating

Ian is a very good salesman. Super friendly and caring. Always helps me find what I need! More

by Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 22, 2023

Toyota of Des Moines responded

Thanks for letting us know about your experience, Martin! Customer service will always be one of the Toyota of Des Moines team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

August 07, 2023

Dealership Rating
Employee Rating

Ian Rojas did an excellent job of helping me get the vehicle I was looking for. We live 3 hours away and everything was done over the phone. He stayed in contact with me to let me know when the vehicle More

by clint.babcock72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Justin Vos

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Aug 18, 2023

Toyota of Des Moines responded

That is amazing! We are thrilled to hear that Ian could do a great job. We look forward to having you back at Toyota of Des Moines sometime soon! If you have any questions, don't hesitate to call us.

August 07, 2023

Dealership Rating
Employee Rating

Ian let me know that a RAV4 was available with the options I wanted and later that day it was in my garage. Thanks Ian!!!! More

by turdley50266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Murray

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Aug 18, 2023

Toyota of Des Moines responded

Thank you so much for the 5-star rating! We are glad to see you had a positive experience working with Ian at Toyota of Des Moines. We hope to work with you again soon!

August 06, 2023

Dealership Rating
Employee Rating

A very honest professional experience. Ian did not pressure us. And the car we bought great. More

by timothyjohnson_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

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Aug 18, 2023

Toyota of Des Moines responded

We appreciate you mentioning that Ian did not pressure you. We know that this is important to our customers, and we're glad to hear that Ian was able to respect your decision-making process. We hope to work with you again soon!

August 06, 2023

Dealership Rating
Employee Rating

Very happy to get my RAV4-Hybrid much sooner than anticipated. We love the car and are very happy with it. More

by joyceil2q
Recommend Dealer
Yes
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Aug 18, 2023

Toyota of Des Moines responded

We want to make sure that our customers are satisfied with their purchase, and we appreciate that you took the time to let us know that you're happy with your RAV4-Hybrid. We hope you enjoy many years of driving your new car! Thank you for your rating.

August 01, 2023

Dealership Rating
Employee Rating

A great place to work with people are great and friendly and helpful to work with will be back Thanks More

by Jerry Burrows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey McBride

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Aug 18, 2023

Toyota of Des Moines responded

Jerry, thank you for taking the time to leave such a positive review! We're so glad to hear that you had a great experience working with our team. We're committed to providing excellent customer service, and we're glad to hear that we were able to meet your expectations.

July 29, 2023

Dealership Rating
Employee Rating

Great customer service. Very helpful. Would definitely recommend Ian and the Toyota dealership.Thank you More

by pollmannsm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 18, 2023

Toyota of Des Moines responded

We're so glad to see that you had a 5-star experience here at Toyota of Des Moines. We appreciate the rating, and we hope to see you again in the future!

July 28, 2023

Dealership Rating
Employee Rating

Mr. Rojas went above and beyond to help us get a new car when the one we were looking at took too long to repair. Our dad ended up wanting to put a down payment on the one that was getting repaired. More

by rachel.graham941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

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Aug 21, 2023

Toyota of Des Moines responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon!

July 23, 2023

Dealership Rating
Employee Rating

Ian was great to work with! Very helpful and kind. Cars were reasonably priced and had a good selection. Would recommend to anyone looking for a vehicle! More

by lyndsay.gienapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt

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Aug 21, 2023

Toyota of Des Moines responded

Hi there, we are very happy to have provided you with such a positive experience! We're always here with the same great service whenever you need service or another vehicle!

July 08, 2023

Dealership Rating
Employee Rating

Ian was very helpful and knowledgeable and was very straightforward with me about the truck I wanted to buy and my trade in! The whole process was quick and painless More

by joeywalling25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scheidler

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Aug 21, 2023

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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