Ian Rojas | Page 20

Awesome Service I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ry I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ryan was also excellent in finding the best deals for warranties and insurance, Highly rate them both. More

Report | Print

Toyota Tacoma I had a good experience buying my new Tacoma. The whole process was flawless and smooth. I was shown where the service department and parts department I had a good experience buying my new Tacoma. The whole process was flawless and smooth. I was shown where the service department and parts department were located. Overall I would recommend Toyota if DesMoines to friends and family. More

Report | Print

Purchase of new Toyota Camry Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service time was less than estimated. Received several calls enquiring about my satisfaction with car /service, which was very good. More

Report | Print

Easy to work with and very accommodating. Ian helped us quickly find the car we were looking for and the finance team was quick to get our paperwork together as well. We love Toyota and will c Ian helped us quickly find the car we were looking for and the finance team was quick to get our paperwork together as well. We love Toyota and will continue to purchase through this dealership in the future! More

Report | Print

Very good experience. Staff was attentive and helpful and willing to work with me. Easy and seemless. The only thing I would have hoped for additionally is that whe Staff was attentive and helpful and willing to work with me. Easy and seemless. The only thing I would have hoped for additionally is that when my sales guy lead me into the finance office, that it wouldn’t have been the last time I saw him- that was the last time I saw him. It would have really gone a long way to get one more personal touch and thank you from the sales person to just know I was not a mere “number” or commission. He was very friendly and attentive - but without that closure of “thank you” from him and a “please let me now if you ever need anything and I’ll be happy to help you”- it really felt incomplete. I do realize it was the end of the day, but would have really topped it off if he wouldn’t have saw it through. I really appreciate the help and composure of everyone. Thank you! More

Report | Print

Concise and professional. Ian was fantastic in helping me through the process of buying my used Tacoma, he was even willing to meet me at the dealership at a time later in the Ian was fantastic in helping me through the process of buying my used Tacoma, he was even willing to meet me at the dealership at a time later in the day so I could get the pickup on the same day I found it, after having 2 other Tacoma's bought out from under me this was a much appreciated gesture. Ryan was amazing in taking the time to explain any questions I had during the financing process as well. 10/10 service on both fronts and I would without a doubt recommend Toyota of Des Moines to anybody!! More

Report | Print

Amazing Alfonso was great! He greated us outside with an incredible smile and an incredible warm welcome. He listened to what I wanted and made it happen. Alfonso was great! He greated us outside with an incredible smile and an incredible warm welcome. He listened to what I wanted and made it happen. More

Report | Print

Great Experience Ian was our salesman and he was great to work with. We told him what we wanted and he made it happen. Once we were set on a vehicle, we got to work wi Ian was our salesman and he was great to work with. We told him what we wanted and he made it happen. Once we were set on a vehicle, we got to work with Marcy in finance. We were very pleased with her as well. The process was quick and easy! You should definitely keep these two around. More

Report | Print

Great Experience We are Toyota loyal. Needed a vehicle for my daughter, found it online, called Ian to see if they still had it. Was already preapproved, went in and We are Toyota loyal. Needed a vehicle for my daughter, found it online, called Ian to see if they still had it. Was already preapproved, went in and test drove it. Loved it of course, made a counter offer, he accepted wrote out a down payment check and the rest is history. I now have peace of mind that my daughter will be safe in her RAV4 AWD Limited! Thanks! More

Report | Print

Brought car in for a call back. Had my car in for a call back, 8 AM appointment, got me in right away. Had everything checked out in about 45 minutes. Very short wait time. Had my car in for a call back, 8 AM appointment, got me in right away. Had everything checked out in about 45 minutes. Very short wait time. More

Report | Print